Firestorm, logging in problems.

[Petah Andel]

Hello all.....

I use Firestorm 29837 for some time now. But suddenly logging in does not work anymore. The screen stays black and shows no SL window while the program indicates to be active.

I tried all standard procedures  -clean reinstall, relogging-  without any result.  But the for this reason newly installed former Phoenix viewer works normally.

Can someone help me out here ???

Thank in advance for your reaction

Petah Andel

 

 

[Rolig Loon]

Many of the things that we normally suspect -- bad Internet connection, misbehaving router, firewall or anti-virus issues --- are not reasonable here, because you can log in with a different viewer.  The problem is apparently in your Firestorm viewer. It is possible for a buildup of too many notifications to cause Firestorm to disconnect during or shortly after login. If you experience such disconnections repeatedly on Firestorm, then follow the instructions under “Firestorm Logs Out During Login” here.  If that doesn't help, I suggest logging in with Phoenix and then posing your question live in the Phoenix/Firestorm help group in world. 

[Rolig Loon]

Thread continues with more information from the OP at http://community.secondlife.com/t5/Viewers/Firestorm-logging-in-problems/qaq-p/1691937#M5254 .  To add information, click on the Options link in the upper right corner of your question and select EDIT. Please do NOT start a new thread.