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what does it mean when it says log in failure?


Contentment Mistwalker
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It could mean almost anything, depending on exactly what the message says.  It might simply mean that the sim that you are trying to enter at is temporarily off line (in which case you should try logging in to a different sim).  At the complete opposite end of the spectrum, it might mean that you have been suspended or banned from Seconbd Life because you did something unspeakably nasty.  Take a look here for at least some of the possibilities >>> http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109.

You can addd important information to your post (like exactly what the message says) by clicking on the Options link in the upper right corner of your question and selecting EDIT. Please do NOT start a new thread.

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It really depends on just what crashed when you crashed.  A viewer crash (the more minor type of crash) usually just dumps you to your desktop or you get some message saying the veiwer is not responding.  All that is necessary to get back into SL is to close the viewer, wait a few seconds and relaunch it.  But, sometimes it's not that simple.  When you crash you leave the grid suddenly without logging out like you do when you quit SL normally...........the servers sometimes don't recognize that you are no longer on the grid and will not allow you to log in until you log out (but you crashed and are not really on the grid anymore even though the servers don't recognize that fact).  The solution is to wait......sometimes the wait can be pretty long but usually only a few minutes).  That used to be a very big problem with "stuck presence" on the grid but not so much now.........it's still happens though.

The other crash is a system crash.  The more severe of the two types of crashes.  That's when you computer operating system crashes and you don't have any control over any thing happening on your computer (sometimes you can't even get your task manager to launch using "alt-ctrl-del".  When that happens things need to be completely cleared of your system's memory.  The easiest way to do that is to reboot your computer.........but don't just "restart", do a complete shut down of your computer like you would when you go to bed at night.  Leave the computer off for a few minutes (about 3 minutes should do it).  That should dump any memory that might be lingering in your system RAM.  Then try SL again.

The problem is we don't know what type of crash you experienced.  Or even if you really crashed.  You could have simply lost the connection to the SL servers (something people often discribe as a crash but it's not and the fix is very different).  If you lost the connection to the servers a simple first "fix" is to reboot your router and modem.  Unplug from the electrical source and leave unplugged for 3 to 5 minutes.  Plug the devices back in and wait for the lights to settle to their normal blinking routine..........reboot (you can use "restart" here) to re-establish your Internet connectiion.  Try SL again.

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