Gabi Fanshaw Posted May 30, 2012 Share Posted May 30, 2012 Discovery Island sim has been down for quite a long time today. How do we get an ETA for being able to return home? Link to comment Share on other sites More sharing options...
0 Irene Muni Posted May 30, 2012 Share Posted May 30, 2012 1) SL regions are on a Rolling Restarts, see grid status: http://status.secondlifegrid.net/2012/05/30/post1656/ 2) If your sim remains offline after the restarts, see how to report an offline region: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-contact-customer-support/ta-p/739385#Section_.4 1 Link to comment Share on other sites More sharing options...
0 KarenMichelle Lane Posted May 30, 2012 Share Posted May 30, 2012 Gabi, Submit a Support Case using the link below https://support.secondlife.com/create-case/ Land & Region / Report an offline Region and supply the full region name. LL will kick start it ASAP. 2 Link to comment Share on other sites More sharing options...
0 Claireschen Hesten Posted May 30, 2012 Share Posted May 30, 2012 check the grid status there are rolling restarts on RC sims today if your sim has been offline more than 30 minutes send LL a support ticket when i've had to report a region offline a nice LL employee came along a few minutes later and got the sim back online 1 Link to comment Share on other sites More sharing options...
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Gabi Fanshaw
Discovery Island sim has been down for quite a long time today. How do we get an ETA for being able to return home?
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