cannot be accessed from this computer .why?

[XmanWilliam]

my name is XmanWilliam , why i cannt login sl .

i cant find how to create a ticket

i think i need verify but i dont know how to do it

i have my identification card, is that useful?

very thank you three

[Luc Starsider]

Right at this very moment it could be because LL is performing some major maintenance on the grid. Follow the status here: http://status.secondlifegrid.net/

If you still have issues when the maintenance is over and done with, come back and add some more information on your issue here. (By editing your post in the top right corner of the question).

- Luc -

[Ansariel Hiller]

You cannot log into Second Life from this location

This error message may also appear as:

• Login failed.
• Second Life cannot be accessed from this computer.

These messages generally indicate you have been blocked from the Second Life servers by Linden Lab as the result of:

• Documented cases of fraud
• Use of Second Life by a minor
• Exceptionally flagrant abuse activity

Note that someone else in your household may be responsible for this activity, not necessariliy with your account. 

If you believe that this is an error, submit a support ticket via the support portal. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location.

[Irene Muni]

The thread continues here: http://community.secondlife.com/t5/Account/so-i-just-want-how-can-i-login-sl-i-dont-know-how-to-use-that/qaq-p/1511833

[XmanWilliam]

i know why but i dont know how

[Irene Muni]

Read the end of the Ansariel's answer: "submit a Support..."

But read also the Luc's advice.

[Luc Starsider]

It is annoyingly difficult to add information to a question. But read what Irene says here: http://community.secondlife.com/t5/Account/Hi-please-read-ALL-the-answers-on-your-previous-thread/qaq-p/1511907/comment-id/11076#M11076

It should explain how to add information. As she also says - have a look at Ansariels answer in the other thread.

 

- Luc -

[Irene Muni]

Answering the edition of your OP:

1) About create a ticket: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-contact-customer-support/ta-p/739385

2) About Age Verification (if that is you are asking): http://community.secondlife.com/t5/English-Knowledge-Base/Age-verification/ta-p/700021

3) About identification card your best option is follow the instructions of Linden Lab if you are requested for some kind of identity verification.

You're welcome