iCade Posted April 11, 2012 Share Posted April 11, 2012 Uploaded a new product a few minutes ago using Direct Delivery, unfortunately I forgot to add a Preview Picture texure, like I intend to always do.Now I cannot figure out how to add it to my existing item Listing, any help please? Link to comment Share on other sites More sharing options...
Irene Muni Posted April 11, 2012 Share Posted April 11, 2012 I have the same question, thanks for asking iCade Link to comment Share on other sites More sharing options...
Sera Lok Posted April 11, 2012 Share Posted April 11, 2012 Hm, do you mean add a texture to the folder that you uploaded using the merchant outbox? In that case, you need to reupload the folder (or box) containing the updated picture, then manually associate the the new item, and delete the old item once it appears in Unassociated List. There is an up to 5 minute delay on items showing up in the Unassociated list, so you may have to be patient. If I'm not getting the gist of your question, say so and I'll try to help better^^ Link to comment Share on other sites More sharing options...
iCade Posted April 11, 2012 Author Share Posted April 11, 2012 Sera - That is what I am talking about, but I believe I read that you may not re-upload the same item twice? And that you may not re-upload a listing that had previously been deleted? Or was that just if LL took action and manually deleted/disabled the product? Link to comment Share on other sites More sharing options...
Sera Lok Posted April 11, 2012 Share Posted April 11, 2012 iCade wrote: Sera - That is what I am talking about, but I believe I read that you may not re-upload the same item twice? And that you may not re-upload a listing that had previously been deleted? Or was that just if LL took action and manually deleted/disabled the product? From your original post it sounded like it was a new product... so there is no problem with you reuploading the item in order to add a missing piece to it, or to update it at a later time due to improvements or bug fixes. As long as you are associating the new upload with the same listing, and not making an entirely new listing for the same product. For example, I have several listings from over 2 years ago that I have since made updates to, and have uploaded a new package to replace the previous older version and editing my listing to reflect the updated information. The rule against deleting an item and then relisting it is mostly intended for those who might delete an item due to negative reviews and then relisting it so the negative reviews won't be there. But technically you would not be deleting the listing, you would be editing it to replace the content, which should not be an issue. Hope this helps Link to comment Share on other sites More sharing options...
Sera Lok Posted April 11, 2012 Share Posted April 11, 2012 Also here is a thread started by Darrius Gothly which has a link to a nice guide to updating products: http://community.secondlife.com/t5/Merchants/If-you-need-to-update-a-product-you-ve-uploaded-to-Direct/m-p/1454065#M18516 Direct Link: http://www.dgp4sl.com/Updating_a_Direct_Delivery_Product_on_the_SL_Marketplace.pdf Link to comment Share on other sites More sharing options...
Irene Muni Posted April 11, 2012 Share Posted April 11, 2012 Thank you very much Sara (for your answers and for the Darrius link)! Link to comment Share on other sites More sharing options...
Sera Lok Posted April 11, 2012 Share Posted April 11, 2012 My pleasure! Some of the good helping threads from the start of DD have been buried under all the problems. hehe. Link to comment Share on other sites More sharing options...
iCade Posted April 11, 2012 Author Share Posted April 11, 2012 Thank you both very kindly! My OCD when it comes to neatness has been satisfied! Link to comment Share on other sites More sharing options...
Sera Lok Posted April 11, 2012 Share Posted April 11, 2012 iCade wrote: Thank you both very kindly! My OCD when it comes to neatness has been satisfied! LOL! I totally understand that! (I was thinking to myself... "This person is a very detail oriented... and I like that.") Link to comment Share on other sites More sharing options...
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