Crashing all the time

[AleVK]

I am a Host in Second Life
I crashed between 7 to 10 times per day. I have a good conexion.
Installation of my viewer is clean. I do all the updates. I have a good video card.. But I am always crashing.
I dont know what to do. is a server problem? How can I solve this issue?
Thanks and regards.

[Rolig Loon]

In the absence of any information about your computer or about what happens when you "crash", all we can do is guess and point you to a good set of generic solutions >>> http://wiki.phoenixviewer.com/fs_run_crash . 

You may also want to look at Nalates's blog for suggestions about troubleshooting your Internet connection >>> http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/  As she points out, bandwidth is almost never the issue.  Reliability is.  

Finally, you may want to consider the possibility that your computer is getting dangerously hot and shutting down your viewer to keep from damaging expensive components.  Again, it's impossible to diagnose without knowing anything about your machine and whether it was designed to handle the heavy graphics demands of SL, and without knowing how much dust and cat hair is inside your computer, but it's worth considering.

[jeffrey11488313394]

Hi

do not give out your real life information in a open forum, and the computer information to, its allow the hacker the key to your computer.

now top of the page you will see 4 tabs, click on the knowledge base tab

once it open you will see the option or you can type into the search box what you looking for.  ie: crash  crashing, you will see a drop down menu and from that you can look for different options to check out.

first check out what linden say about the min computer system to run SL.

hope it of help, it came from the knowledge base. good luck byee

Windows

Minimum Requirements

Recommended

 

Internet Connection*:

Cable or DSL

Cable or DSL

 

Operating System***:

Vista, Windows 7 or Windows 8

Vista, Windows 7 or Windows 8.1

 

Computer Processor:

CPU with SSE2 support, including Intel Pentium 4, Pentium M, Core or Atom, AMD Athlon 64 or later.

2-GHz (Vista) 32-bit (x86) or better

 

Computer Memory:

1 GB or more

3 GB or more

 

Screen Resolution:

1024x768 pixels

1024x768 pixels or higher

 

Graphics Card for Vista
Windows 7 or Windows 8
(requires latest drivers)**:

•NVIDIA GeForce 6600 or better
•OR ATI Radeon 9500 or better
•OR Intel 945 chipset
 

NVIDIA Graphics cards
 9000 Series: •9600, 9800
 200 Series: •275 GTX, 295 GTX

ATI Graphics Cards
 4000 Series: •4850, 4870, 4890
 5000 Series: •5850, 5870, 5970
 

 

 

 

Mac OS X

Minimum Requirements

Recommended

 

Internet Connection*:

Cable or DSL

Cable or DSL

 

Operating System:

Mac OS X 10.7 or better

the latest release of 10.9

 

Computer Processor:

1.5 GHz Intel based Mac

2 GHz Intel Core 2 Duo or above

 

Computer Memory:

1 GB or more

3 GB or more

 

Screen Resolution:

1024x768 pixels

1024x768 pixels or higher

 

Graphics Card**:

•ATI Radeon 9200 and above
•OR NVIDIA GeForce 2, GeForce 4
 
•ATI: 4850, 4870
•OR NVIDIA: 9800
 

 

 

 

Linux

Minimum Requirements

Recommended

 

Internet Connection*:

Cable or DSL

Cable or DSL

 

Operating System:

A reasonably modern 32-bit Linux environment is required. If you are running a 64-bit Linux distribution then you will need its 32-bit compatibility environment installed.

A reasonably modern 32-bit Linux environment is required. If you are running a 64-bit Linux distribution then you will need its 32-bit compatibility environment installed.

 

Computer Processor:

800 MHz Pentium III or Athlon, or better

1.5 GHz or better

 

Computer Memory:

512MB or more

1 GB or more

 

Screen Resolution:

1024x768 pixels

1024x768 pixels or higher

 

Graphics Card:

•NVIDIA GeForce 6600, or better
•OR ATI Radeon 8500, 9250, or better
 
•ATI: 4850, 4870
•OR NVIDIA: 9600, 9800
 

 

Important Notes

* Second Life is not compatible with dial-up internet, satellite internet, and some wireless internet services.

** Second Life may not run on graphics cards other than the ones listed above. The following cards are NOT compatible with Second Life:
•NVIDIA cards that report as a RIVA TNT or TNT2
•ATI cards that report as RAGE, RAGE PRO, or RADEON 320M, 340M, 345M, or similar model numbers
•Intel chipsets less than a 945 including Intel Extreme
•Cards with the following branding: 3DFX, RIVA, TNT, SiS, S3, S3TC, Savage, Twister, Rage, Kyro, MILENNIA, MATROX

The following cards have not been tested with Second Life, and compatibility is not certain:
•NVIDIA cards that report as Quadro
•ATI cards that report as RADEON IGP or RADEON XPRESS
•ATI cards that report as FireGL
•ATI cards that report as FireMV

 

 

[Freya Mokusei]

Rolig's advice is correct - in order to provide help via this service it's necessary to obtain better information about your PC. You can do this by updating your question with the information from your viewer from the Help menu > About.

It's also useful to provide statistics about your connection if you expect help in diagnosing a problem. You can use a service such as Speedtest.net to get these statistics for you, if you don't know how.

 

Shutting down/crashing from overheating is very common, especially if your computer isn't commonly used for high-definition, high-load 3D graphics. It's also likely that if you're trying to listen to streaming audio (music streams) and Second Life at the same time, your network capability may fail - especially if you're using an old or out-of-date wireless connection.

Please note that Jeffrey1 has a poor understanding of this service. He's very, very wrong to say that you shouldn't post information about your computer here - it's actually the only way we'll be able to help with hardware issues.

[jeffrey11488313394]

once again helper asking for real world information.

Rolig's advice is correct - in order to provide help via this service it's necessary to obtain better information about your PC. You can do this by updating your question with the information from your viewer from the Help menu > About.

 

It's also useful to provide statistics about your connection if you expect help in diagnosing a problem. You can use a service such as Speedtest.net to get these statistics for you, if you don't know how.

this is not supported by linden labs, it is not right, and you are putting your self at risk, do not give out real life information and report the avatar for asking you to do that.