If someone is abusing you through voice or text chat, the best response is to block them.
When you block another Resident or an object, you cannot:
Likewise, a Resident on your Blocked List cannot hear or see voice or text chat or receive IMs from you.
There are several ways to mute voice chat inworld:
After you block an object, you cease to receive messages or items from it.
First, locate the offending object. If the object is making noise, you can find it easily by selecting the following settings in the View menu: World > Show > Beacons > Sound Sources.
Objects that are making noise are highlighted with a yellow beacon.
To block the object, right-click on it an choose Manage > Block.
To disable incoming chat popup notices:
You might also want to change:
If you're a quick reader, set these lower so they appear onscreen for a shorter time.
To disable notices from a specific group:
To allow calls or IMs only from friends and groups to which you belong:
Perhaps the article needs a new paragraph about "How unblock".:)
Irene's right. Why isn't there something about UNblocking on this page?