Today we launched Direct Delivery, making it easier for Merchants to list items for sale on the Marketplace, as well as significantly improving the customer’s shopping experience.
To begin using Direct Delivery for Marketplace items, Merchants will need to transition their listings, which can be done individually or in batches of up to 100 at time.
To assist with this process, we have prepared a number of resources, including Knowledge Base articles (translated into the four Marketplace languages) and video tutorials:
Customers do not need to do anything to transition to Direct Delivery — they just need to know that their purchases are now in the new Received Items folder within their Inventory. To help everyone become better acquainted with Direct Delivery purchases, we’re offering a FREE limited-edition Linden Bear.
[Update (March 31, 2012]: While we work to address current Marketplace issues, we will not require any Merchants to migrate listings away from Magic Boxes to Direct Delivery before June 1, 2012.
[Update May 17, 2012]: We will not require any Merchants to migrate listings to Direct Delivery before August 1, 2012. We will be giving at least a 4 week notice before any deadlines are enforced.
[Update July 26, 2012]: We will not require any Merchants to migrate listings to Direct Delivery before October 1, 2012. We will be giving at least a 4 week notice before any deadlines are enforced.
[UPDATE: September 20, 2012] The transition from Magic Boxes to Direct Delivery has been extended indefinitely. We will be providing a 30-day warning before any shutdown actions are taken and will avoid doing this before peak holidays for the Marketplace (Halloween, Christmas/New Year's, Valentine's Day).
We are aware that some Merchants are still having problems with the Merchant Outbox. We are are working with TPVs and our internal development teams to address this issue.
