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why cant i conect to the server


JustinTheMentalWarlock
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You are going to have to tell us more before we can help. At this point I might ask, 'Is your computer plugged in?'

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When you ask a tech question include information about your computer and viewer. If the viewer will at least show the login screen, get the info from the viewer's Help-About... and paste that into your post with your question. Help->About... provides all the version numbers we need.  To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post.

It also helps to know if you are using a laptop or a desktop and a wired or wireless connection between the computer and gateway and/or between the gateway and ISP. T-Mobile and other ISP’s use a wireless system to connect to you.

Without information all we can do is guess. That means you have to try all our bad guesses and eliminate them one by one. This is easier for all of us, if you give us good information to start with.

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Are you getting any error message?

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Very probably because of the weekly rolling restarts (every Tuesdays and even Wednesdays). This weekly maintenance very often prevents you from login because the place is under maintenance. Try to log in from another region or just be patient. When there is no major issue, the restarts usually take from 10 to 20 minutes. :)

[uPDATE] Rolling Maintenance Main Channel

[updated 7:07 AM PDT, 29 July 2014] The rolling maintenance for the main Second Life server channel is now in progress.

[Posted 11:52 PM PDT, 28 July 2014] We will be performing rolling maintenance for regions on the main Second Life server channel on Tuesday, July 29th, beginning at approximately 3:00 AM PDT. Please refrain from rezzing no copy objects, making inworld L$ transactions and remember to save all builds.

 

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