Ellla McMahon
-
Posts
1,347 -
Joined
-
Last visited
Content Type
Forums
Blogs
Knowledge Base
Posts posted by Ellla McMahon
-
-
Hello Irene, when you click a SLurl, it tries to open the last Viewer installed
From SL Wiki Using Second Life URLs
On Windows, a SLurl opens the most recently installed Viewer.
There isn't an immediate way to change which Viewer launches SLurls, so if you have the current released Viewer and a Release Candidate, whichever was installed most recently will start. You can change this by reinstalling the Viewer.
Re Firefox, see this article Firefox: Options window - Applications panel
The Applications panel lets you choose how Firefox handles different types of files, such as PDF documents or MP3 audio clips.To change how Firefox handles a file type in the list, click on its name to select it. The drop-down menu that appears will allow you to choose actions for that type of file:
- Choose an application: To choose a local or web application to handle a type, select the application from the drop-down menu. If you want a local application that is not in the menu to handle the type, select Use other... from the drop-down menu and point Firefox to its location.
As Peewee suggests, use Always Ask and then choose the Viewer you want to open the SLurl.
The location of Viewer 1.23 will be something like C:\Program Files (x86)\SecondLife. One of the easiest ways to check which Viewer you are selecting is to look at the icons, Viewer 2 has a black background.
If you will have more than one Viewer open at once, please check that Viewer 1.23 has --multiple as a login parameter and Viewer 2 has Allow Multiple Viewers in Preferences > Advanced.
Hope this helps, Irene
-
Hello Ambyer, as Peewee suggested
Completely uninstall ALL Viewers, saving any chat logs, if you wish. How do I fully uninstall and reinstall Second Life? Make sure the all Caches, User Settings and content of any Temporary folders are also deleted.
Check you have the latest full version of Flash Player (including the player for Firefox/Safari), see Version Test for Adobe Flash Player, and Quicktime and Java.
Shutdown your computer. Fully unplug your cable modem, router, and other gear you use to access the Internet for several minutes so that residual memory is cleared. This may purge "stale" settings.
Download the latest Official Viewer from here http://secondlife.com/support/downloads.php, save the programme to your Desktop and install, using the default settings.
Log into Region Smith, see Changing your login location and let your Inventory fully load.
-
1
-
-
Hello iNiGHTS, please see this Discussion re Visa Giftcards, Giftcards and contact Support for further help re payment methods.
-
1
-
-
Hello Hippie, have you tried the Tutorial on the Phoenix Wiki
?-
1
-
-
Hello Jamie, this has been reported on Bug Tracker, please add your comments and vote on
Search not capable of excluding words
'NOT' (must be all caps) works ... So, to find safe gum we can search on "chewing gum" NOT exploding
-
Windows Graphics Driver Version: 6.14.0011.6921
OpenGL Version: 2.1.2
Hello Sasja, please go to the Nvidia site and update your Graphics Card drivers. The latest version is 260.99 WHQL Release Date: 2010.10.25
-
Hello Jess, you could try posting this request on the Commerce Forums > Wanted - Are you searching for something you just can't find? Post it here!
-
..and it's maturity rating is mature
Yes only PG / General Maturity rated Regions are shown on the Search website.
-
Hello BokTai, what is the name of the Region and its Maturity setting ?
To use Launch viewer to search moderate and adult listings. Learn more.
-
1
-
-
Hello Carnelian, try completely uninstalling ALL Viewers, saving any chat logs, if you wish. How do I fully uninstall and reinstall Second Life? Make sure the all Caches, User Settings and content of any Temporary folders are also deleted.
Check that you have the full version of Flash Player (including the player for Firefox/Safari), see Version Test for Adobe Flash Player, and the latest Quicktime and Java.
Shutdown your computer. Fully unplug your cable modem, router, and other gear you use to access the Internet for several minutes so that residual memory is cleared. This may purge "stale" settings.
Download the latest Official Viewer from here http://secondlife.com/support/downloads.php, save the programme to your Desktop and install, using the default settings.
Check that any firewalls or internet security programmes have the correct permissions to allow Second Life to run.
Try logging into Region Smith, see Changing your login location and wait for your Inventory to fully load.
Check the network connection
- Run TraceRoutes on Region Smith sim9655.agni.lindenlab.com
For further help removing the effects of the virus, please contact your computer manufacturer.
-
Hello Mikayla, as you have already worked out, this is problem with the Servers checking your Maturity preference.
Clear History Preferences > Privacy. Close the Viewer.
Clear the Cache from Outside Second Life You can check the Disk Cache location from the login screen Preferences > Setup.
Restore to default settings without reinstalling, by moving all of the existing settings files, to a different, temporary directory. The settings files can be found in the following location.
Shutdown the computer. Fully unplug your cable modem, router, and other gear you use to access the Internet for several minutes so that residual memory is cleared. This may purge "stale" settings.
Try logging into Region Smith, see Changing your login location and reselect your Maturity preference and let your Inventory fully load.
Relog to Smith and see if Search will work correctly.
-
Hello Caleb, have you tried Advanced > Develop Menu > Rendering > Render Attached Lights ?
-
Hello Aiko, please see Debug Settings
AdminMenu Enable the debug admin menu from the main menu. Note: This will just allow the menu to be shown; this does not grant admin privileges.
Please add your comments and vote on Bug Tracker
-
UPDATE from Release Notes/Second Life Release/2.4.0 Known Issues
Mac OSX 10.4 Unable to Run Viewers 2.3.0 and 2.4.0
STORM-790 Viewer 2.3 and 2.4 don't run on Mac OSX 10.4 (Tiger) - Intel Macs running OSX 10.4 will be unable to run Second Life Viewers 2.3.0 and 2.4.0. This issue is a side-effect of the fix for the anti-aliasing bug SH-392.
-
Hello Ivor, plaese try the suggestions in Reducing lag - Second Life Wiki
- The video is jerky or stuttering, pauses for long periods of time, and everything stops moving, including my avatar.
- My avatar takes forever to start walking, won't stop walking for several seconds, and chat does not appear for a long time.
Close the Viewer. Clear the Cache from Outside Second Life You can check the Disk Cache location, for each Viewer, from the login screen Preferences > Network or Setup.
Shutdown your computer. Fully unplug your cable modem, router, and other gear you use to access the Internet for several minutes so that residual memory is cleared. This may purge "stale" settings.
Log into Region Smith, see Changing your login location and let your Inventory fully load.
When your Inventory has fully loaded. Close the Viewer and relog.
Nope my speed is good still faltering when moving.
What is packet loss? Packets of data travel across computer networks, including the Internet, home or any corporate network. If one or more of these packets fails to reach its destination, packet loss occurs. These lost or dropped packets can result in performance issues.If your network transport protocol provides for packet recovery, a transmitted packet that is lost will be re-sent. However, it will be re-sent along with every other packet of data that had been sent after it. This causes the overall throughput of the connection to drop.
Connection difficulties can lie in any of the following sources.
- Your home network
- Use of a wireless network
- Your ISP
- A third-party Internet connection between your ISP and our host.
- Occasionally with our provider's network
To check the network connection
- Run a TraceRoutes on Region Smith sim7551.agni.lindenlab.com
- Run a 3rd party tests at http://www.pingtest.net/ to San Francisco USA to grade your connection.
If you still have problems, please post your System Info
Asking for tech help? Be sure to provide your system info!
If your question is of a technical nature, like "Why do I keep crashing when I wear my animation override?" or "How come my graphics look messed up?", please BE SURE TO PROVIDE YOUR SYSTEM INFO (click the link for how to do it, it's easy!). Other Residents can't effectively help you without knowing these details first, so it's absolutely necessary for you to share.and a screenshot of the the Statistics bar.
-
Definitely report it on Bug Tracker, please Mention that it is not reproducable on Viewer 2.3.
When it happens, before you restart the Viewer, please attach a copy of the SecondLife log, in a text file, to the issue, see Crash Logs
-
Thank you Paladin for your very knowledgable comments
I had looked for an issue on Bug Tracker but didn't find anything. But checking, just now, with the extra info re ATI cards, it looks very much like
which was reported against Viewer Second Life 2.3.0.
There's also
Turning on RenderDeferred causes complete system crash with ATI graphics cards
but that's been reported as related to RenderDeferred.
..
Just a quick question ..
..which are managed by Apple system updates
If the OS being used is 10.4.11; there've been no updates for quite a while. Will Safari / Flash Player etc be up-to-date if the User doesn't manually check ? Problems with blank Search and the ToS windows have been reported by Mac users too. I wonder what should be suggested as a workaround for those users
-
Sorry to be such a pain
Not a pain at all, Faffenella
Pleased you've got something sorted. Viewer 2.0.0 is old though and there's been many updates since then. When you are less 'frazzled' : ) try a later version.
-
Hmmm, can you try Viewer 1.23 or Viewer 2.2. which can be downloaded from here, http://wiki.secondlife.com/wiki/Old_versions, and see if you can log in with those versions.
-
Aah, you have an Intel Mac Although the OS is a few years old, it should work with Viewer 2.
You might have a corrupt setting; try completely uninstalling ALL Viewers, saving any chat logs, if you wish. How do I fully uninstall and reinstall Second Life? Make sure the all Caches, User Settings and content of any Temporary folders are also deleted.
Check that you have the full version of Flash Player (including the player for Firefox/Safari), see Version Test for Adobe Flash Player, and the latest Quicktime and Java.
Reboot your computer.
Download the latest Official Viewer from here http://secondlife.com/support/downloads.php, save the programme to your Desktop and install, using the default settings.
Try logging into Region Smith, see Changing your login location and wait for your Inventory to fully load.
EDIT: Try the Official Viewer 2.3 .. that message means you were using the Beta version of 2.4, which has been updated this week.
Message was edited by: Ellla McMahon
-
Hello Faffenella, if you have PowerPC-based Mac
System Support Note:
As of Viewer 2, Second Life will be supported on Intel Macs (OSX 10.4 and above) only - PowerPC-based Macs running Viewer 2 will not be supported.
Viewer 1.23 will continue to support the PPC platform.To download Viewer 1.23 please go here.
If you choose to delete the Viewer 2 please save any chat logs before removing the programme.
If you have an Intel Mac, please post your System info
Asking for tech help? Be sure to provide your system info!
If your question is of a technical nature, like "Why do I keep crashing when I wear my animation override?" or "How come my graphics look messed up?", please BE SURE TO PROVIDE YOUR SYSTEM INFO (click the link for how to do it, it's easy!). Other Residents can't effectively help you without knowing these details first, so it's absolutely necessary for you to share.-
1
-
-
Hello Bluebody, please check here for the error message you see when trying to login, and try the suggestions Category:Error Messages
If you still have a problem, please give the exact error message and post your System info, including the Viewer you are using.
Asking for tech help? Be sure to provide your system info!
If your question is of a technical nature, like "Why do I keep crashing when I wear my animation override?" or "How come my graphics look messed up?", please BE SURE TO PROVIDE YOUR SYSTEM INFO (click the link for how to do it, it's easy!). Other Residents can't effectively help you without knowing these details first, so it's absolutely necessary for you to share. -
Hello Irene : ) .. quick answer .. Yes, less things to be drawn on your screen.
From SL Wiki Skybox
.. Skybox heights typically start at 500 m. The "classic clouds" layer is at about 150-225 m
Why bother?
Performance - What's in the sky is a lot less dense than what's on the ground. When less things need to be rendered, performance improves.
From Turn off WindLight rendering there's minor improvement in some cases is to turn off 'Classic Clouds'
And from Troubleshooting teleporting
Fly Up, then Teleport
Your current location may be preventing you from teleporting successfully.
- Fly to an altitude of 200 meters.
Residents can check
- Statistics Bar to see the performance of your computer and the Second Life world
- Fast Timers results to see what's using your computer power.
-
2
-
Help Please!
in Land
Hello Kaiden, if you have a Coalesced Object that you want to rez, please see
.You will need to contact Support at http://secondlife.com/support for their help in seperating the items.
Facebook
Instagram
Twitter
YouTube
Flickr
Cant stay online
in Technical
Posted
Hello TxDave, please check for connection difficulties
I use a 3rd party programme called Ping Plotter to constantly monitor my connection.
Use Statistics Bar to see a detailed list of information about the performance of your computer and the Second Life world.
Bandwidth: How much data is being transferred between your computer and the Second Life world. This number varies wildly depending on what bandwidth settings you've used, where you are inworld, what's going on, and whether you're still loading some things (objects/textures/etc) that are in your field of view. If bandwidth is 0kbps, something may be wrong (you may be partially disconnected).
Packet Loss: The amount of data being lost as it travels between your computer and the server. Any nonzero packet loss is bad; packetloss above 10% is very bad. Packet loss might be caused by a dying server (in which case everyone in the region would be experiencing it), a bad connection between you and Second Life (possibly a bad router between your ISP and Second Life, or congestion at your ISP), or problems on your local network (wireless networking, or internet security or firewall software on your computer).
Ping Sim: How long it takes data to go from your computer to the region you're currently in. This is largely dependent on your connection to the Internet.
Does this happen in specific Region ?
Does it happen on a specific day of the week or at a specific time of day ?
Have you checked for the latest firmware for your router ?
What is the Upload speed on your connection ?
What are the Bandwidth settings in Preferences > Setup for all the Viewers using the connection at the same time ?