[in search my page showcase has lost its layout and is not usable]

Hello Kahlan, in Viewer 1.23 go to Preferences > Web tab > Browser cache

Click Clear Now to clear the browser's cache.

 

In Viewer 2 go to My Preferences > Privacy > Clear History

Deletes your travel, web and search history the next time you log in, similar to clearing your history in a web browser:

• Clears landmarks from where you've traveled in Second Life saved in your PLACES - TELEPORT HISTORY.

• Removes content you've downloaded in the in-Viewer browser.

Check your Flash Player, Quicktime and Java are up-to -date.

Before you log in, Clear the   Cache from Outside Second Life You can check the Disk Cache   location from the login screen Preferences > Setup or Network. Log into Region Pooley or Aqua, see Changing   your login location and let your Inventory fully load.

If you still have a problem, reset your settings to default settings, without reinstalling Second  Life, by

.. moving all of your existing  settings files to  a different, temporary directory.  Next time Second  Life starts, it will create a new, default set of settings files. Your  settings files  can be found in the following  location

Clear your Internet Browser Cache.

Hope this helps : )

[I lied about my age and now I can't access my accounts.]

Helo Nuesha, please see SL Wiki KB My account has been unfairly or incorrectly suspended   or permanently closed by Linden Lab — how can I appeal this decision?

You can submit a Ticket with Support at http://support.secondlife.com/ see Ticket  Types

Be sure to use the Special Questions - Basic Account or Guest Login ticket type from the dropdown list when  entering the information requested.

Basic account holders and Guests can submit tickets for the following issues:

Account issue -  Use one of these if you're having a problem creating or logging into their account.

[I've a problem with my "new" graphic card]

Hello Kathi, in SL Preferences > Graphics >  Hardware Options UNcheck Enable  VBO, see this Question Re:  Graphical  Glitch

[I can't see my mouse pointer...]

Hello Aishwarya, had you activated Mouselook ?https://wiki.secondlife.com/wiki/User_settings

Try closing the Second Life Viewer and reboot your computer. Log into Region Pooley or Aqua,   see Changing your login location

Please let us know if you still have this problem.

[Where do we announce new items for sale now?]

Hello MenuBar, the New Products (feed) is available here Second Life  Blogs > Commerce  Forums > New  Products (feed)

Other Residents have requested this New Feature on pJIRA Re-create the "New Products" Forum Topic, under  the Commerce Forums Please add your comments and vote.

pJIRA is a tool for residents to file new feature requests as well as bug reports (The "P" stands for Public.) An overview and common questions about pJIRA can be found in the Public Issue Tracker

How do I log in to the Tracker?

• Visit https://jira.secondlife.com and click the 'Log In' link on the top right of the page
• On the login page, enter your Second Life username (Firstname Lastname and password

 

[Pending Marketplace sale ID]

Hello Rodrigo, please see What is a "pending sale"?

What is a "pending sale"?

A pending sale usually means one of two things:

• You're trying to buy something with USD and your payment is being held for review. In those cases, the item isn't delivered and the funds aren't deducted from your account until we approve the transaction involved.
• Xstreet SL is having trouble delivering the item due to problems inworld within Second Life. Xstreet attempts to execute the sale for two hours, during which time it appears as a "Pending" sale on our website.
  • If the delivery succeeds, the sale completes, you receive the item, and the funds are transferred to the merchant.
  • If the delivery fails, the sale is cancelled, and your funds are returned to your Xstreet account.

If you are still having problems, you can submit a Ticket with Support at http://support.secondlife.com/ see Ticket Types

Be sure to use the Special Questions - Basic Account or Guest Login ticket type from the dropdown list  when entering the information requested.

Basic account holders and Guests can submit tickets for the following issues:

Xstreet SL Shopping

Hope this helps

[weird translator bar I can't get rid of]

Hello Belladonna, if you do not see this translator with the Second Life Viewer 1.23.5 (136262) Oct 14 2009 12:08:26 (Second Life Release), try completely uninstalling the Emerald Viewer, How do I fully uninstall and reinstall Second Life?

Please make sure the Emerald Cache, User Settings and content of any Windows Temporary folders are also deleted. Reboot your computer.

Then download the latest Emerald Viewer, save the programme to your Desktop and install.

Has it gone ?

[Computer/Cyber Attack!? Is this common...]

Linked to similar Discussion here HELP!  SL Crashing & Freezing Every Time! and here Attack In Sandbox!  SL crashes every time I go in ... HELP!

[Problem with Radeon X1300/X1550 Series]

From the ATI site Graphics Drivers & Software the latest Catalyst is 10.2 released 2/17/2010

Note: AMD’s DirectX 9 ATI Radeon graphics accelerators are not officially supported under Windows 7.

[Problem with Radeon X1300/X1550 Series]

Hello Mik, from the login screen, before you connect, please get your computer specs, including your Graphics Card driver version (How do I find my system information?) and copy and paste them here.

Thanks

[Other People's Objects Overlapping One's Land]

Hello Verena, as you've followed the suggestions in SL Wiki KB Linden Lab Official:I'm experiencing parcel encroachment., try Cinnamon's great suggestion to contact Live Chat.

[Login Annoyance]

This has been reported on pJIRA.On logging into Second Life, I recieve an error msg. (Unable to connect to simulator). I am sent to another region due to another msg I recieve (region is not available).

Please add your comments, particularly the name and details (eg. sim3320.agni.lindenlab.com) of the specific Region(s) you are trying to log into, how you connect to the internet (wired/wireless) and the name of your ISP. And vote !

(For Region information see How do I find my system information?)

pJIRA is a tool for residents to file new feature requests as well as bug reports (The "P" stands for Public.) An overview and common questions about pJIRA can be found in the Public Issue Tracker

How do I log in to the Tracker?

• Visit https://jira.secondlife.com and click the 'Log In' link on the top right of the page
• On the login page, enter your Second Life username (Firstname Lastname) and password

Thank you

[adjacent estate visibility and access]

Hello Kardargo, other Residents have also requested this New Feature and created a pJIRA issue Rezz only the sim where you are option

Any comments you wish to add on the issue or the linked issues, and your votes, will give useful information to the Developers.

As Q Linden says on this Blog post Taking technical feedback from Residents

How the bug report is handled

After submitting an issue, you might want to point it out to some friends. People can vote for issues they care about. Linden Lab uses vote count to help point out the issues we should pay the most attention to. Vote count is not the only measure, of course, but all things being equal, an issue with more votes will get attention sooner.

pJIRA is a tool for residents to file new feature requests as well as bug reports (The "P" stands for Public.) An overview and common questions about pJIRA can be found in the Public Issue Tracker

How do I log in to the Tracker?

• Visit https://jira.secondlife.com and click the 'Log In' link on the top right of the page
• On the login page, enter your Second Life username (Firstname Lastname) and password

[roll over pop up windows that cover chat window]

Hello Koni, please see these SL Wiki articles Submitting code and Snowglobe Development Process

..piece of source code (be it a fix, new feature, or optimization ofexisting code) submit the patches in a way that makes it easy for theLindens to incorporate them into the source code.

Re this issue, please see the Snowglobe Project A tool_tip is obscuring our view when typing into the Chat Bar. Fix Version is scheduled for Snowglobe 1.4

[Adult Zindra land shows as PG]

Hello Navy, this has been reported by other Residents on pJIRA You can't list Mature events on Adult Region

The workaround is to create as a PG event and as long as the event is on an Adult region, it will show up as Adult inworld.

Please add your comments and vote on the pJIRA issue.

As Q Linden says on this Blog post Taking technical feedback from Residents

How the bug report is handled

After submitting an issue, you might want to point it out to some friends. People can vote for issues they care about. Linden Lab uses vote count to help point out the issues we should pay the most attention to. Vote count is not the only measure, of course, but all things being equal, an issue with more votes will get attention sooner.

pJIRA is a tool for residents to file new feature requests as well as bug reports (The "P" stands for Public.) An overview and common questions about pJIRA can be found in the Public Issue Tracker

How do I log in to the Tracker?

• Visit https://jira.secondlife.com and click the 'Log In' link on the top right of the page
• On the login page, enter your Second Life username (Firstname Lastname) and password

[Anything to help with FPS on GMA 950?]

Hello Zell, please see minimum System Requirements

Your computer must meet these REQUIREMENTS, or you may not be able to successfully participate in Second Life.

Also, Intel Graphics Media Accelerator

The GMA 950 (945G, 945GC, 945GZ) can not be described as a graphics card that is sufficient for gamers.

[Where can i post a SIM sale?]

Hello DerDepp, you're right, I can't see any full Regions listed on XStreet, although there are a few on Search - Land Sales.

You could check with Concierge Service for their help and advice.

[Where can i post a SIM sale?]

Hello DerDepp, inworld, when the Region is set for sale, it will appear automatically in the listings in the Search window's Land Sales tab, unless you set the land for sale to a particular Resident, see How do I sell land?

If you list it on XStreet, Linden Lab Official:Xstreet Real Estate it's picked up by the Commerce Forums Real Estate feed

[scripts problems]

Baba, which Server version is the Region running, see System information

NOTE: Server 1.36.2 Deploy (emergency)

This will be a full-grid roll starting ASAP.

• 2010-02-18, ~9:00a: Full sim roll

For questions, updates, and discussion, visit the corresponding discussion page.

[age verify]

Hello Zyna, if your Age Verification process was successful. Please change your Preferences and click Apply and OK. Then close and restart the Viewer.

 

Also see these links ..

If you want to be Age verified you can do this manually, see What happens if I experience problems when I try to verify my identity?

If you want to be Adult verified, see Linden Lab Official:How to become verified as an adult

Tip: If you need to change your Preferred Maturity setting, you can find it in Edit > Preferences, then click General tab. Look for the dropdown next to I want to access content rated. The highest level is PG, Mature, and Adult.

To see how the different verifications might affect your access to Regions, see Linden Lab Official:What are the different types of Account Verification?

Use this flowchart to figure out why you may be able or unable to access a Parcel of land within a Region (which in turn belongs to an Estate).

Hope this helps

[Prim allowance on land that I own...]

Hello Pris, for more information see

Second Life Wiki Knowledge Base

Category:Information for Landowners

Beginner Landowners FAQ

How objects (prims) on land are calculated

Hope this helps

[roll over pop up windows that cover chat window]

Very similar Question here "Press Enter to say, Cntr-Enter to shout." How can I turn this off ? with links to pJIRA issues where you can add your comments and votes.

 

pJIRA is a tool for residents to file new feature requests as well as bug reports (The "P" stands for Public.) An overview and common questions about pJIRA can be found in the Creating bug reports and feature requests in the Public Issue Tracker

How do I log in to the Tracker?

• Visit https://jira.secondlife.com and click the 'Log In' link on the top right of the page
• On the login page, enter your Second Life username (Firstname Lastname) and password

['Ghosting' being able to see right thru you.]

Sakaro, please add your computer specs, comments, screenshot and vote on the pJIRA issue (ATI) avatar appears semi transparent in latest (1.23.4) viewer

['Ghosting' being able to see right thru you.]

Do you see this semi-transparency with both computers that you use ? Are you using the recommended Graphics settings, with Hardware Skinning unchecked ?

The latest version of the ATI Catalyst 10.1 was released on 1/27/2010 OpenGL Version: 3.2.9252. ATI do not seem to be providing drivers for the ATI Mobility Radeon X1400.

System Requirements

Your computer must meet these REQUIREMENTS, or you may not be able to successfully participate in Second Life.

['Ghosting' being able to see right thru you.]

Hello Sakaro, try restoring to default settings without reinstalling Second Life, move all of your existing settings files to a different, temporary directory. Next time Second Life starts, it will create a new, default set of settings files, see User Settings

Before you log in, Clear the Cache from Outside Second Life You can check the Disk Cache location from the login screen Edit > Preferences > Network.

Log into Region Pooley or Aqua, see Changing your login location

If you still have this problem, please let us know your computer specs (How do I find my system information?) including the Graphics Card driver version.

This has also been reported by other Residents on pJIRA (ATI) avatar appears semi transparent in latest (1.23.4) viewer

Your computer specs, comments, screenshot and vote will give useful information to the Developers.

As Q Linden says on this Blog post Taking technical feedback from Residents

How the bug report is handled

After submitting an issue, you might want to point it out to some friends. People can vote for issues they care about. Linden Lab uses vote count to help point out the issues we should pay the most attention to. Vote count is not the only measure, of course, but all things being equal, an issue with more votes will get attention sooner.

pJIRA is a tool for residents to file new feature requests as well as bug reports (The "P" stands for Public.) An overview and common questions about pJIRA can be found in the Creating bug reports and feature requests in the Public Issue Tracker

How do I log in to the Tracker?

• Visit https://jira.secondlife.com and click the 'Log In' link on the top right of the page
• On the login page, enter your Second Life username (Firstname Lastname) and password