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Lexie Linden

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Posts posted by Lexie Linden

    I paid US$ for something, but the system doesn't seem to know it yet.

    in Linden Dollars (L$)

    Posted

    There are a few things related to Second Life that you need to pay for using US$. These things include:

    When you've bought these items, you should be able to use them more or less instantly.

    When something like your land fees are due, the charge is applied  to your account. It may show as a negative balance until the next day,  because the system hasn't processed it yet. In most cases, the charge is  applied overnight in the form of payment on file.

    If you're having problems that seem to indicate the system  doesn't realize that you've paid for something, you should file a  support ticket.

    I was participating in a large event that was violently disrupted by griefers. What should I do in a situation like that?

    in Abuse and Griefing

    Posted

    If you own or manage an Estate (which consists of one or more Regions), several powerful tools help you prevent griefing (malicious behavior which is against our Community Standards)  during an event. These tools can also be useful for hosting private  events, where you want to limit attendance and know who's attending.  They're also useful for everyday land management.

    First, go to World menu > Region/Estate to open  the Region/Estate controls. These are the primary tools you use to  restrict who can come to your event. Here are several situations you may  run into, and what to do in each.

    If you own an Estate, or even if you don't, there are parcel  tools in About Land described below, which can help you control the  experience at a more finely-tuned level.

     

    General tips on dealing with griefers

    Search "Guide to Filing an Abuse Report" for self-governance best practices.

    What's key to understand is that the following About Land settings are set per-parcel, not across an entire Region or Estate. If you have several parcels in a  Region, you'll need to move your avatar to each one and set them  accordingly.

     

    Set options


    These settings are a good starting point.
    1. Go to World > About Land.
    2. Click Options tab. This contains fine controls to specify what can occur on your land. Generally, unless you specifically know you want it, these should be OFF: 
      • Edit Terrain - You almost never want this on. It means  any stranger can come by and terraform your land, ruining the way it  looks and possibly burying or causing objects to be returned.
      • Create Objects for All Residents - This can usually be turned off for exhibition areas and wherever it's unnecessary for visitors to create and edit their own objects. You should be  well-prepared, since lots of griefing involves objects designed to annoy  others, such as a spinning cube that plays screaming sounds while  spewing particles that cloud your sight. (Like a smoke bomb.)
      • Object Entry for All Residents - By extension, this  means someone can't slide an object over from a parcel where creating  objects is allowed. Enabling this can also block stray bullet fire if a  griefer is persistent about causing a long-range nuisance.
      • Run Scripts for All Residents - Also by extension,  scripted objects can be used for griefing, whether it's emitting  particle spam or self-replicating (an object makes multiple copies of  itself, which in turn make more copies, quickly clogging an area). 
        • Turning this off also disables benign scripts like animation overriders, and doesn't fully disable scripts: if you fly 50 m above terrain, scripts will reactivate, and stay active when you fly  down. It functions this way to prevent breaking content like passing  vehicles, which are rare at at events.
    3. And unless you're otherwise certain, these should be ON: 
      • Safe (no damage) - Should always be used on land you don't want combat on.
      • No Pushing - Enabling this prevents the effects of push  scripts — such as in guns and other weapons — from being used. A good  thing to leave on during events.

    If the group the land is set to allows anyone to join, you may want to also disable Create Objects, Object Entry, and Run Scripts for Group too. (Or disallow people from joining the group to begin with — they'll  need to be invited.) While it's rarer, on occasion, a griefer will join  a group to cause its members mayhem. Be cautioned disabling group  scripts may disable needed gadgets such as a presentation screeen; you should always weigh your needs beforehand and test to make sure everything works smoothly well in advance of the event.

     

    Set parcel autoreturn time

    If you're sure you want people to be able to create objects on your  land but don't want them cluttering, change each appropriate parcel's  autoreturn time.

    "0" means objects can stay indefinitely, which is problematic for  not just deliberate troublemakers, but incidental litter cluttering up  your space. For instance, someone might rez a bunch of junk from their  inventory and leave it blocking a stage before a presentation, confusing  the audience.

    1. Again, go to World > About Land.
    2. Click Objects tab. You can use the Show and Refresh List buttons to make sure all desired objects are set to group or owned by the landowner.  Otherwise, they'll be returned, disappearing off the land in the blink  of an eye.
    3. Click in the Autoreturn other residents' objects field,  enter a number, and press Enter. A reasonable period is 5 minutes, but  if you have prior experience, use what works best.

    While it's not possible to foresee everything that might happen  during an event, doing the above greatly reduces the chances of griefing  spoiling your event.

    Also, there's an old Second Life joke which doubles as a useful tip: "SIT DOWN!" In other words, to prevent movement, right-click and sit on an object.  (Specifically, a non-physical object like most chairs and seats are.) A  sitting avatar will be tethered to their "sit target", and even if  someone tries to launch the virtual equivalent of a nuclear bomb at you,  you'll remain seated.

    Second Life gives me an error message about my Intel motherboard chipset drivers. What should I do?

    in Technical

    Posted

    You should be able to update the drivers for your motherboard, if they're out of date.

    There are a few Intel motherboard types that show this error even if the drivers are current. Notice that this message says Would you like to see a page with drivers?  and provides Yes/No buttons. Clicking on No  in response to this message results in an attempt to load Second Life

    I'm having problems with internet providers other than Cable or DSL

    in Technical

    Posted

    It's common to experience trouble connecting to Second Life when  using a dialup modem, satellite internet, or any other form of internet  access that's not DSL or cable. This article explains why.

    The entire Second Life world is streamed to you over your  Internet connection while you're inworld. Dialup connections simply do  not have the transfer speed or response time to present a viable Second  Life experience.

    Satellite connections suffer from very long response times (on  the order of several seconds) that do not effectively allow Second Life  to provide fast back-and-forth data transfers. These connections may be  able to serve web pages quickly and download single files fast, but as  their documentation usually reveals, they're not designed for online  games. Since the data transfer rate of most satellite connections is not  dedicated (it's shared among all users), many providers also have "Fair  Use Policies" that limit download speeds once the amount of data  transferred reaches a certain amount -- an amount Second Life can reach  within hours.

    Recent developments in wireless internet access designed for  rural locales suffer from the same problems as short-range wireless  networking: They're prone to interference and typically don't provide a  connection fast and stable enough to provide good Second Life  performance.

    If your internet connection is not cable or DSL, you can attempt  to diagnose Second Life based on the error messages you receive, but  it's likely your connection itself may prevent Second Life from running  properly.

    I seem to be having trouble paying. What's going to happen to my account? Will I lose everything?

    in Account

    Posted

    Attempts to bill your account will be made for seven days from the first date of  the billing failure (this is an automated process). If, at the end of  that seven-day period, Linden Lab still unable to bill the balance due, they  put your account on hold for an additional 30 days. During that 30-day  timeframe, you can go to your account page and update your credit card information and manually push the charge through to immediately reactivate your account.

    At any time, you can change your account status to Basic to keep  it available to you at no charge. Please note that if you owned land,  those charges are billed in arrears, so there may be one more payment  due before fees cease to be incurred. All land owned and all land tier  donations must be cleared to avoid additional fees.

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