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Lexie Linden

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Posts posted by Lexie Linden

    Email subscriptions to KB comments?

    in Forums Feedback

    Posted

    Irene Muni wrote:

    Buf... Thanks, Rand, very kind.

    I cannot be sure if this a Lithium bug or is only my issue, but in fact I have marked ALL: all revisions, all edits, review requests, publication requests... But I only receive email notification of the KB articles that I signed individually.

    Hi Irene

    I just tested this and it seems to be working ok.  I was notified for a KB that I did not participate in (on the  Helper role).   Did you subscribe under "Knowledge Base Options" to each language KB that you are interested in, as well as English?  I think you need to subscribe to each one.    Let me know if this is still giving you trouble.  Don't tempt me to make a higher rank for you!  haha  :matte-motes-big-grin-wink:

    Might be proper, but not very caring support...

    in General Discussion Forum

    Posted

    Kolby Nissondorf wrote:

    I agree with both of you. Hes a human and he makes mistakes, but what he said was rude.

    YOUR BOTH RIGHT >_<

    I am locking this thread now. The support response to this kind of situation in the future, will be improved.  The information given was "correct" but I do understand the problem with the response as well.  :(   Again, I am sorry for your loss Kolby and any unintentional further upset this may have caused.

    Might be proper, but not very caring support...

    in General Discussion Forum

    Posted

    Kolby Nissondorf wrote:

    @Charlotte, once they release the names, could Linden labs at least acknowledge that shes not living anylonger, I.E, posting something on her profile?

     

    I'm very sorry to hear of the loss of your friend Kolby :(   I know you feel a bit helpless at this point and hurting. Someone related to her or with legal rights would have to contact the Lab, I believe.  Sending you a virtual hug.

    Forum Consolidation

    in Forums Feedback

    Posted

    Storm Clarence wrote:

    May I take this opportunity to propose to the community a consolidation of the forum headings.

    I would like to get everyones input and place this as an agenda item for the upcoming CTUG.

    Here is my proposal:

     

    SECOND LIFE PEOPLE
    • Your Avatar
    • Lifestyles and Relationships
    • Make Friends
    • Fashion

    SECOND LIFE PLACES
    • Destinations / Role Play
    • Music and Entertainment / Events
    • Sports
    • Mainland

    SECOND LIFE THINGS
    • Mainland
    • Off Topic
    • Forum/Blogs/Community/Answers Feedback

     

    In my opinion this format may allow people to navigate the forum clutter with a little less difficulty.  

    Any suggestions?

     

    I agree that we need to consolidate some of the sub-forums.  I don't know if we want to do a total restructure though.  I like the feedback in this thread.  Keep it coming please! 

    Lithium Changes Break Content

    in Forums Feedback

    Posted

    Void Singer wrote:

    Changes to Lithium have broken the ability to post correctly formatted code.

    at fault seems to be a behavior change to how "PRE" tags work... originally they were goofed to forc wrapping instead of scrolling within their box, the workaround was simple, but annoying... you aren't allowed by the software to add style attributes to the PRE tags, so one was added to a SPAN inside to prevent line wrapping, reactivating the proper scroll box behavior.

    now, adding an encompassing SPAN within the PRE causes the the text to lose all spacing and line returns are converted to spaces. this appears to be a behavior change to the SPAN elements. or the processing of them from the editor.

    whatever you guys changed, please put it back, or even better, make PRE tags behave as they are supposed to normally

    I will pass this on for review!  Thanks for the feedback. 

    Polls! Give us your ideas!

    in Forums Feedback

    Posted

    HI

    Just pointing out that we have added the poll feature.!  Polls should run for a week.  After you vote, you will see the results from others too!

    Feedback welcome!

     

    • Also, if you have ideas for future polls, add them in this thread!   Ideally they should be related to SL, but they do not have to be "serious".    Fun is good too!!!  :matte-motes-big-grin:

     

    Post your Second Life jokes/humor/parodies here!

    in General Discussion Forum

    Posted

     

    Wildcat Furse wrote:

    this SCREEN brings me back such good memories Torley.....it makes me smileeeeeee *meows*

    "while Lindenlabs was banging on things, I am pretty sure some people,
    when seeing this message popping up on their computerscreen,
    were banging on things in real life I think ......their partners, furniture, .....talking about DRAMA"

    bang_on_things.jpg

    Ohh  I loved that screen!   :matte-motes-big-grin:

     

    Premium Account Results in Avie Death

    in General Discussion Forum

    Posted

     

    Qwalyphi Korpov wrote:

    Perhaps there's something to what you say.  However this JIRA (
    )

    indicates the issue you complain about was fixed in 2009.  Certainly it is no longer the policy of LL.

    Included in the long issue history is this item by Yoz Linden:

    28/Aug/10 7:31 PM
    -
    edited

    We're really sorry this issue has sat here for so long. Fortunately, this problem was fixed a year ago. Any premium account in default will
    not
    be purged, merely suspended until the account balance has been paid.

    (Edit to add: No, inventory should not be purged either. If you can provide examples of premium accounts that were purged when the
    suspension for non-payment
    happened less than a year ago, please let me know.)

    Also, just to add a resource link for those who may want to read the KB for this topic: Click HERE

     

    New emoticons today!

    in Forums Feedback

    Posted

     

    Dresden Ceriano wrote:

     
    valerie Inshan wrote:

    Ouch! The new reply button took me to your post, Cat. And, I also tried it in another thread... It did not sent me to the OP either. Maybe a bug is not fixed yet. :matte-motes-agape:

    Edited: why the new emoticons are floating over the text?!

    smileys-confus-00012.gif

    emoticons_smilies_8.gif

    Guess there's more to discuss at the CTUG today.
    sorry-053.gif

    ...Dres

    ETA: Very strange, seems even the smilies I add from my images are floating above the text now... that never happened before. It has to be a bug.

    E(again)TA: I've added both of these issues to the

     

     

    I see these issues too.  We will get them fixed.  I know the smilies floated before and we had resolved that, so the new set must have triggered the issue again.  :matte-motes-frown:

     

    Reply button on top of thread pages creates a reply to the wrong post.

    in Forums Feedback

    Posted

     

    Quinn Morani wrote:

    Luc, I've noticed this problem too. Like Deltango, I've taken to clicking the Reply button that is in the actual OP on page 1, even though it is a pain to navigate there from long threads.

    I understand from reading transcripts of the recent Community Tools User Group meetings that there a plans to add a Reply button to the BOTTOM of each page for easily replying to an OP without having to scroll to the top. Let's hope that whatever changes are made to implement that also fix this problem.

    Correct Quinn!  We are working on that right now :) 

     

    Private Message Spam

    in Forums Feedback

    Posted

     

    Void Singer wrote:

    I thought Lithium let you tie stuff like that to the rank? granted as it stands right now I think you can rank every 2 posts for the basic role, which is probably unworkable, but a slight tweak there would prevent that (or at least give you a heads up that a problem account was on the rise)

     

    Void, yes it can be tied to a rank, but if we turn it off for Resident role and boost up the criteria for the next rank, residents may suffer more than the spammer would.  Without the PM ability mods and other residents cannot privately contact a new user if needed. Nor can the Resident reach out privately for help.  Type Resident in the User search. You will see how many this could impact.  Many!

    On the other hand, my belief is that most spammers who use this spam method are forum experienced and would likely overcome any reasonable formula we put in place pretty fast. 

    I am keeping my eye out for updates from Lithium on this topic and we will keep thinking on this one :)

    Private Message Spam

    in Forums Feedback

    Posted

     

    Darren Scorpio wrote:

    99% of the spammers will be New Residents, so why not block "New Residents" from being able to create private messages, but can still receive messages from others?

     

    Or would this be too rational of a solution for it to be considered by the Lab?

    Thanks for the input Darren.  If private messages could work that way, only allow users to receive PM until after a certain point, we would have tried that.  :)  Not an option yet but maybe sometime in the future.

     

    Private Message Spam

    in Forums Feedback

    Posted

     

    Perrie Juran wrote:

    Is there a way to report private message spammers? 

    I got one of those 'Hi, are you lonely, send me your EMail addy and I'll send you my pictures and we can see if we click" messages today.

    Of course I know I can put the user on ignore. 

    Might be a good feature to have if it doesn't exist already.

    Looking into this issue now :) 

    Update:  If you receive a private message that is spam, like the one noted above:  Send a private message to Katy Moderator.  Please note the spam senders name and include the text or a screen shot.  It will be investigated.  Also, remember to place the spam sender on ignore after you report it to the moderator. 

     

    Cookie Problems?

    in Forums Feedback

    Posted

     

    Vania Chaplin wrote:

    On the last few days, many threads were moved to Off Topic forum. Maybe thats the reason that they are showing in apparently random order (I think that they are displayed by the time of move).On the last few days, many threads were moved to Off Topic forum. Maybe thats the reason that they are showing in apparently random order (I think that they are displayed by the time of move).

     

    Hi

    Yes, could be.  When I moved the threads I saw they were showing at the top of the list on boards.  Sorry if this caused confusion.  Let us know if you see something that is an issue, other than changes due to moved items.   If it is something else we can check into it. 

    Update:  We were able to confirm it was related to the moved posts and not some other issue.  Looks like we have it resolved for future bulk moves as well.  (There is a way to have moved posts sorted into the correct order upon moving. )

    Comment in KB: only avalaible for some ranks.

    in Forums Feedback

    Posted

     

    Rand Linden wrote:

    Right now you have to have rank of "Advisor" or higher to comment on KB article.  I think the main concern was to avoid spam and perhaps irrelevant comments. I've discussed this with the team, and they are OK with lowering the bar to "Member" or higher.  I don't know how soon this change will happen, but I hope within the next couple of days.

    It's true I did say to PM me with specific comments, but of course that is not a scalable solution.  The comment feature is there for this reason, so that is what we should use when possible.  But if anyone has a good comment that they cannot enter due to having too low of a rank, then go ahead and PM me.

    BTW, with regard to broken links.  We know that there are a lot of broken links in the KB now.  This is laregely an artifact of the migration from the wiki.  We are working hard to correct them.  We appreciate any input we get, but to be honest, other more substantive input is more valuable.  It's not that we don't want to be told about broken links, but as Irene said, virtually anyone can find those.

    Thanks,

    Rand

     

    The change is done. Members may comment on KB artticles now.  

     

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