Leninah

@Luna It’s a bit much to say I’m trying to hurt people or blaming or scapegoating or not entertaining the viewpoint of the other side, really? I am questioning whether LL is treating all customers fairly. I’m being constructive. I suggested why not tie the new charges into when people can get all of the promised and undelivered benefits. I understand the other viewpoints but that doesn’t mean I have to agree with them. This is partly what a forum is for isn’t it the exchange of ideas and opinions, preferably without the unpleasantness of personal attacks, or so I thought anyway. @Innula Thinking about that. I think along the lines of if you want it, it’s offered and you pay for it, you should be able to have it, not just the random chance of having it, and you still pay for it even if you aren’t lucky enough to get it. I take your point though.

Whatever you find to do instead make it constructive, tolerant and non-belligerent and all will be well 😊

I have not created 'SL continents' no this is true, however I have a good deal of experience creating software and applications in various technologies and commercial applications, so whilst of course I may be wrong, I don't believe I am wrong in saying if you build something for a user base and want it to grow you should be able to scale it up. I mean that's understandable at any level surely? I didn't mean to 'annoy' you, however if my having and expressing an opinion that differs from yours is going to annoy you, you need to chill out a bit maybe

I wasn't making an issue of VAT it has been applied consistently to old and new prices.

@Luna I appreciate your understanding of the frustration, thank you for that. I don’t follow the idea however that this can be that hard to replicate more homes of the same type and integrate them. If it is that hard then the overall design is simply not scaleable and therefore flawed. It’s not meeting the demand by a long way so beautiful or not, its not fit for purpose in my opinion, and I accept that is an opinion not everyone will share. @Angie Thanks yeah I saw that but with my annual renewal not due till Jan 2020, and given all of this lack of clarity and basic information about the future, I’m hesitant to commit and pay up front to Jan 2021 at this point. The only thing that rivals this for lack of clarity is BREXIT !! 😉

@Luna IF as you say they are adding more of the same houses as new bespoke designs rather than repeating what is already there just more of it, then I would say that’s not addressing the problem at hand. I certainly would be happy with a new home of one of the existing designs. They are not ALL unique, there is already variation with repetition included, so I and I expect a lot of other people would be happy with one of those ‘nowish’ rather than wait indefinitely for a 'new creative design’.

@Luna I would agree with you if these were being designed and initially created yes that would need to consider creativity. That may well be applicable for the new themes but not for these homes this is in the repeat phase. All the creativity has been done and it’s a case of re-producing more.

@Innula No I don’t think I misstate the position. Two premium account holders pay the same and don’t get the same benefits they are both paying for, and both want. Not through choice but through lack of availability. That’s not the same level of service at all. Nor do I pretend that prices don’t go up of course they do but what else do you buy or pay for that’s gone up 46.5% in one hit? Yes I’m complaining that I’m being asked to pay that much more for something I can’t have or even know when I will get it, of course I am. @AngieRath Yes we have VAT at 20% here in the UK. I don’t know if our annual payment is exempt I’ll have to check that! @Love Not since then no 😉

@Blush I worked it out, and I am not a maths expert, but based on for Quarterly paid per month a current fee in US Dollars of $7.50 rising to $10.99 which is an increase of $3.49. Expressed as a percentage of the current rate that increase is 46.5%. Annually is $6 pm currently rising to $8.25 which is 37.5%. I don't mind being corrected if my maths is wrong, might even make me feel a bit better about it but unless I can get the 'full service' the price is moot anyway. @Kiramanell I can only agree with you that Linden Labs have woefully failed to calculate not once, but twice the level of demand for these new homes. Personally, that surprises me, because who isn't going to want to double their primage, at the time which was for the same cost? I also agree quality is important, but these homes are designed that way so it’s not an unknown how long it takes to put them out properly is it? However long it takes to do that properly can be planned and a date arrived at. All I am asking for is a date, so we have a reasonable idea, better than 'soon' which is completely open ended. I wouldn't call two months 'soon' myself but here we are. Surely it’s just a case of saying ok we need x many it will take us y long to do z amount so a date can be arrived at. Basic planning is all it takes. The fear here is they already did that and know either a) 'soon' is as specific as they want to get cause it’s a looooong time! or b) They aren't confident about hitting any date or maybe most hopefully c) They don't have the resources or priority to put into these at the cost of work on the new themes. Whatever it is it would be nice to be treated like adults and know. @Raspberry thanks I hope so too. I have no Linden home at the moment (current process is you need to abandon your existing first, which is another irritation), although as the major benefit of premium, I am still paying for it and now a huge percentage more for NOT having it too, which is not really satisfactory. Like many other multiple premium account holders, I will be cutting back some accounts too as this is going on too long with no end in sight.

Ty love you too xx

I have a lot of sympathy with Tootsie on this. It is not right that some premium members get the 'full service' and others a second rate one when we all pay the same. You can't dress that up to look better I'm afraid. The new homes were released first April 16th I think it was? The reason they ran out in 48hrs was because the demand was greater than expected. That excuse does not hold true for the second batch though which also ran out ridiculously fast. We're now two months on and there's still no adequate supply and worse still no date for resolution. I've seen huge spaces in existing regions marked off as 'Linden Homes Coming Soon' and on forums people saying 'soon' a lot. The problem here, and what's causing many angst, is what does 'soon' mean? No-one can give a date when all those premium members wanting the 'full service' are going to be able to get it. Some idea of when just might placate people who are getting fed up with this. Now, on-top of that you add this price hike. I calculate it to be as much as 46.5% if you're billed quarterly and 37.5% if you're billed annualy. The 26% I saw earlier in this post is for monthly billed only. Who raises prices in this age of austerity by 46.5% ?! Even the gas and electricity companies daren't do that! I agree with some of the comments that prices do go up and you have to consider value for money. That would be a far easier decision if it wasn't a case of being asked to pay 46.5% for a full service you can't have anyway for an unspecified length of time. Why not tie the price increase to providing the full service for everyone that is paying for it? That would have some semblance of being fair at least. P.S. If anyone feels like attacking me for punctuation, religion or spelling, go ahead, miss the whole point if that makes you feel better