Linden Lab

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support

If you have a technical or support question, please try searching for your answer in the Knowledge Base.  The Answers section, where Second Life Residents help one another, may also have the information you are looking for. If you still can't find an answer to your question and have a billing issue click here to contact Billing Support.  For all other issues click here to contact Support.

Check out the SL Flickr Pic of the Day, "Mysterious Waves," by Carl&Chris.

Please see the Second Life Grid Status page for more information. 

Please read more on the Second Life Grid Status page.

Second Life Saved My Sanity Second Life was the surprise rescue to a part of my soul I didn’t realize was so traumatic it was locked away for 30 years. Prior to May 1978, I was a dancer (nine years), a gymnast, (six years) and a springboard diver, (three years, through school. Though my activities were varied, in my heart, I am a dancer. Every piece of music I heard, I choreographed in my head. Until that May day, I would dance to it when I could. I felt the greatest joy and freedom when dancing. At some points, I'd even feel like I was flying. In high school, I could take my first formal training. It was heaven to me to dance. On May 12, 1978, we were hit head-on by a drunk driver doing over 45 mph. I was paralyzed for three days; my left arm for two months. I was now bedridden. I had to be fed, it was truly horrendous. I prayed to be able to play the piano again. Eventually, I could move and I was very grateful. But, over all this time and since those early days, my heart has longed to dance again. As life, strife and illness struck, even the most limited dancing movements became impossible. After the 1994 premature birth of my daughter, due to her disabilities, I became pretty much homebound. The world closed off to me. The 2000 gift of "the internet" opened the world back up to me, and I have enjoyed helping independent musicians worldwide at a large online site. But, with all the assistance and getting them exposure, I felt there MUST be some way to reach a wider audience for some of them. As I sought this, I found a link in a Wired article, and came to check out Second Life. As I struggled through the gray fog of learning to exist in this virtual splendorland, I sought out the dancing opportunities. As I collected more of the best dances, I began to put a few routines together. I soon realized that machinima would be the only way that everyone could see what I create regardless of lag, etc., I could have the audience see the moves as I intended them to match the music. During my hard work learning to do this, it dawned on me that I was happier, joyful, exuberant and couldn't wait to show my latest and then start my next. It was then, that I realized this piece of my soul had been imprisoned for nearly 30 years at that time, and suddenly Second Life had become the key which released it from prison. I'm eternally grateful, that even with the limitations, that Second Life exists. While yes, I cannot dance in Real Life any more, I can do so vicariously through my avatar and regain that inner joy once again. To share it with others who enjoy it is wonderful. Where life threw me lemons, Second Life enabled me to make lemon meringue pie. - Phoenixa Sol

Recommend them here.

The Monastery: A Dream Comes True My name is Arria Perreault. I am a citizen of the Confederation of Democratic Simulators, a democracy in the virtual world of Second Life. I am involved in the cultural life of the community, being curator of the Monastery — a place dedicated to spirituality, knowledge, and wisdom in Second Life. In 2006, I came to Second Life because I was interested in experimenting with the concept of virtual museums. As I have a degree in Archaeology, I joined the Confederation of Democratic Simulators (CDS) because it hosted the Roman city of Colonia Nova. There I opened my first exhibition in a tiny house, where I had only 54 prims. This proved very challenging. I thought about the need for another place to create better exhibitions. I could have built my own private place. As my house was in a democratic community, however, it seemed more interesting for me to create a place open to everyone. In 2007, the CDS planned to add a sim between Colonia Nova and Neufreistadt: Alpine Meadow. This new sim would be between a Roman colony and a Bavarian city of the Middle Ages. I imagined that a monastery could fit perfectly there between them. The project became to create a place named the Monastery. It would be non-denominational and dedicated to spirituality, wisdom and the transmission of knowledge. I organised a fundraiser to buy a parcel on the new sim. By this time I had experience building in SL, but my skill was limited for such a complex structure. I asked for help in the CDS forums, and several people responded to this positively. Beathan Vale offered his private land as a place to work on the Monastery building before the sim was available. There I created a surface that corresponded to the future parcel for the Monastery and a few walls. Tanoujin Milestone, Samantha Fuller, Jo Sapeur and Sleazy Writer joined this project. Sam and Tan worked together on the tower, while Sam made the stairs and Tan made a wonderful bell. Jo worked in the Library, while Sleazy created columns with scultptie prims for the courtyard. After this work was done we finally could move the building to its new sim. After this I cannot mention all who contributed to the Monastery’s further activities, because the list is too long. A few examples are: Popea Heron from the Roma SPQR community designed a great exhibition about food in ancient Rome. For the first Valentine’s exhibition, Alexicon Kurka made an amazing sculpture with the sound of a beating heart. For the exhibition «Second Mirror», Lilith Ivory took a series of snapshots with a mirror in SL and added reflections in it with photo editing software. I would like to take this opportunity to thank all who have contributed to the Monastery — even those I did not mention. Eventually it became clear the Monastery could be on its own sim in the CDS, and a plan was created for it to move to a new sim named Monastery in 2009. This new sim was designed by myself and Ulysse Alexander. Ever since then the Monastery has continually held exhibitions, and has featured such community events as Egg Painting contests in the spring and holidays Advent Calendars each winter. By working on the Monastery project I got a great amount of experience in the management of a virtual museum. When I view the success of its activities, I believe the Monastery is also a contribution for the life of the CDS community, and even for Second Life. The Monastery could not exist without the help and generosity of CDS citizens and SL residents. It needs skill, time and money, and it cannot be truly successful on the shoulders of only one individual. Thanks to Second Life, we can make some of our dreams come true. -Arria Perreault