Peggy,
I understand what you're saying about the users or isp being responisble for many of the issues they have in SL. I am neither lazy nor arrogant but, I can certainly tell you that I just don't know which processes that are running in the background are safe to turn off. Sure, Pandora, YMsgr, Firefox and one or two others are obvious to me and, I do turn them off.
I'm on the hunt for a new AMD Radeon HD card because my current one (Radeon HD 5450) is no longer on the list of 'recomendations'. I want to make a decent jump in quality of card just to keep at least 1 step ahead of LL.
I