Jump to content
  • 0

log in account issue


ChrisB Tryce
 Share

You are about to reply to a thread that has been inactive for 3897 days.

Please take a moment to consider if this thread is worth bumping.

Question

  • 0

Hi. Quoting the answer of other experts residents:

It is an old bug which is back again and affects many residents. Here is a jira: https://jira.secondlife.com/browse/VWR-28209 You can vote there, watch, add your comment and follow the suggestion of Alexa Linden:

 

Alexa Linden added a comment - 27/Jan/12 10:36 AM

For avatar which are stuck "ghosting" in Second Life, thus preventing logging back in, you will need to file a Support Ticket so they can unstick the your individual account.

So submit a ticket under account issues --> second life web login issues and wait for a reply. If you are a premium is preferable to use LiveChat. You find the option on the right. Good luck.

  • Like 2
Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Hi. Quoting the answer of other experts residents:

It is an old bug which is back again and affects many residents. Here is a jira: https://jira.secondlife.com/browse/VWR-28209 You can vote there, watch, add your comment and follow the suggestion of Alexa Linden:

 

Alexa Linden added a comment - 27/Jan/12 10:36 AM

For avatar which are stuck "ghosting" in Second Life, thus preventing logging back in, you will need to file a Support Ticket so they can unstick the your individual account.

So submit a ticket under account issues --> second life web login issues and wait for a reply. If you are a premium is preferable to use LiveChat. You find the option on the right. Good luck.

  • Like 2
Link to comment
Share on other sites

  • 0

Welcome to Second Life Answers, ChrisB

Irene gives the full answer.

It is vital that you contact LL support directly.  They can free your avatar very quickly, once they know you are having this issue.

https://support.secondlife.com/contact-support/

Full information about login failures can be found on the knowledge base, but the answer will be the same - contact support.

http://community.secondlife.com/t5/English-Knowledge-Base/Login-failure/ta-p/700109







Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 3897 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...