pixlie1488312667 Posted January 4, 2012 Share Posted January 4, 2012 I have tried many times with no success downloading a RL pic. Everytime I click on my picture choice, I get booted out of SL. Is it because I'm using a Mac laptop with Iphoto? I have tried other viewers with the same result. Never have a problem with SL pics, just RL ones. Link to comment Share on other sites More sharing options...
Charolotte Caxton Posted January 4, 2012 Share Posted January 4, 2012 Ashwin had this same problem not too long ago, he was able to convert his image from jpg to png and got it to work. Not sure why that is, both formats are said to be supported. http://community.secondlife.com/t5/General-Discussion-Forum/Error-message-when-trying-to-upload-real-world-profile-picture/m-p/1275199 Link to comment Share on other sites More sharing options...
pixlie1488312667 Posted January 4, 2012 Author Share Posted January 4, 2012 Thank you for your rsponse! I'll keep trying! Link to comment Share on other sites More sharing options...
Rufus Darkfold Posted January 5, 2012 Share Posted January 5, 2012 If trying to upload an image is crashing the viewer, a JIRA might be in order. You would want to include the version(s) of viewers affected and an image that causes it to crash. They may also want to know how much memory your machine has. Link to comment Share on other sites More sharing options...
pixlie1488312667 Posted January 6, 2012 Author Share Posted January 6, 2012 So happy to report....I am now able to download pic's! Someone suggested clearing the cache in Preferences, and that seemed to do the trick. Simple solution and I hope this helps anyone with the same issue. 1 Link to comment Share on other sites More sharing options...
Charolotte Caxton Posted January 6, 2012 Share Posted January 6, 2012 Ha ha! That solution is offered up so much that it has almost become unfashionable to suggest it anymore! Glad it worked for you ! Link to comment Share on other sites More sharing options...
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