Opening Boxes in Phoenix

[Tolla Crisp]

I bought a rug and removed it from inventory.  Then i could not figure out how to change texture or resize.  Then it turned into a box.  I put it back in inventory and took it out again.  Now it is a funny shaped box and i can not open it at all. 

[Ansariel Hiller]

It works the same way as in the official viewer. Sounds like you now should contact the creator of that rug.

[Innula Zenovka]

The only way I can think that your rug would suddenly stop being a rug and turn into "a funny shaped box" is that when you were trying to resize or retexture it, you managed to change the object from being a sculpted prim to being a box by changing the drop down for "object type"   

Did the object tab start by looking like this

and end up looking more like this?   Try switching it to Sculpt and see what happens, anyway.

[LoveAngeL Lyre]

Hello Bengta. If the product is copy, follow from the beginning the process to unpack it (to open it).

1. Go to a region where you have rights to rezz
2. Drag the box on the ground --> right click on it --> Open --> copy to inventory
3. A folder was created in the recent tab of your inventory. Drag the rug on the ground
4. Normally you can change textures if you just click on it. Usually you get the menu. If the rug has many scripts maybe is some complicated so...
5. Read the instructions if they are included (some rugs require to wear an extra hud to change the textures)
6. If you can't find a solution follow Ansariel's suggestion and contact the merchant for support.