the difference between parcel channels and estate channels?

[Tyone Taringa]

what is the difference in parcel channels and estate channels in about land for voice when on group owned land. i have a tenant who is having an issues with voice and the only thing i can think that it could be is this... whatever it is.

[Rolig Loon]

If voice is turned off at the Estate level, you can't turn it on for a parcel in the estate.  If it's off at the parcel level but on for the estate as a whole, voice will work just fine in other parcels.  It's more probable that your tenant is having problems in her own client.  Advise her to lower her Preferences >> Graphics >> Maximum Bandwidth slider to something like 500.  If voice works better, then she can try raising it a little bit at a time, but not higher than about 1,500.  The problem is that if SL is using 100% of your available bandwidth for handling geometry, textures, and movement, there's nothing left for Voice and streaming audio/video.  Lowering Maximum Bandwidth will increase her lag a little, but will potentially improve voice and parcel media.