Why I can't buy lindens??

[Mikaela Carpaccio]

Hi for more than 4 days ve been trying to buy lindens but the transaction fails every time! My card isn't the problem nor is the bank - i already checked. How do I fix this!??? I need to pay rent!!  Help pleaseeee!

[Ariel Vuissent]

Try contacting billing support:

 

Have billing issues?  Give us a call.

        Note that phone support is for billing issues only.  If you're having technical issues, please use         technical support.  

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

---

Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Portugal: 800.814.450
• Spain: 800.300.560
• UK: 0800.048.4646
• Support is in English Only

[LoveAngeL Lyre]

Hello Mikaela and welcome to SL Forums. Difficult to say what is wrong. There are many causes for a credit card failure.

The best you can do is to contact Billing Support. There are toll free numbers available 24/7. You can call also:

• Toll-Free Support Number for UK, Germany, France, Japan, Spain, Brazil, and Portugal: +0080071237123
• Customer support phone number (All Countries): +44 2033620268

 If none of those numbers are in your country you can email to: support@payments.secondlife.com

Alternatively if you urgently want to buy lindens you can use one of the acceptable Third-Party Exchanges.