Updated the Viewer and now the Viewer wont even run. Help?

[anthonyrb91]

Upon opening the Viewer, it proceeds with normal running procedure, but gets stuck at "Initializing VFS..." and it was running fine up until the update. I am really stumped as I've un-intalled and re-installed it twice now and it still will not run. Anyone have any ideas?

 

Edit: It doesnt even get to the log in screen. It gets stuck with a blank white page and another SL Viewer program open that says "Initializing VFS...", during which the program stops working.

[Freecilla Kuhn]

Well it's new, try to login after 5 minutes, it should work ok. I had to relog twice before it worked as usual with no troubles.

[LoveAngeL Lyre]

Hello anthonyrb and welcome to SL Forums. It is a known problem and it is very possible (if not sure) that you will fix it if you clear your cache manually (out of SL and having the viewer closed).

1) Delete all contests at the following folders (for Windows Vista of 7. If your OS is different please post back here editing for your post (Options --> Edit) let us know about:

C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife and

C: \ Users \ (USER NAME) \ ApplData \ Local \ Secondlife

Notes:

• Usually the folder Appdata is a hidden folder. (Windows Tools \ Folder Options \ View & enable Show Hidden Files/Folders)
• If you want to keep your private conversations which are saved in your computer, copy the folder with your nickname to another position in your hard disk. The folder is: C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife \ anthonyrb91_resident
• If you have more than 1 viewers installed you must to do the same with all, following the same paths in your hard disk. For example: C: \ Users \ (USER NAME) \ ApplData \ Local \ PhoenixViewer

2)Restart your computer and try to log in. Choose a quiet land without lag like Smith, Exeuxoa or Anzere.

(About Windows paths: C:\ = Your hard disk, you find it if you open "My computer". Where you see backslash, follows a folder into the previous one)

Good luck.