failed delivery

[Tiffany Cyberschreiber]

i purchesed a few things from the marketplace but never recieved them and the Lindens were deducted from me. so how can i get what i paid for?

[LoveAngeL Lyre]

Hello Tiffany. Normally you must to wait up to 24 hours. That's what officially LL reports.  If this time expires and you are sure that you didin't recieve your purchases, submit a ticket https://suport.secondlife.com/create-case/ --> Marketplace category --> Failed Marketplace Delivery. Explain analytically what happens and wait for a reply. Be sure that someone will help you.

Alternatively open your Dashboard --> Shopping --> Marketplace --> My Marketplace --> My account --> Order History --> If you see that your last purchases delivered means that the merchant(s) got payed --> Take a copy of your last purchases (there you see the name of the merchant)--> Open your inventory --> create a New Notecard --> Paste there --> send the notecard to the merchant(s) describing what was happened and asking politely for redelivery.

Good luck.

[Storm Clarence]

Go to Marketplace and check your transaction log.  Confirm the objects were not delivered.  Compose a notecard and send it to the vendor or creator that you purchased the object from.  Be polite and I think you will receive your objects without incident.  

[Anita66 Telling]

I purchased 4000L worth of goods from the MarketPlace and have not received them but lindens came out out my account how do i go about receiving those items or whom do I contact????  Thank you, Anita66 Telling