Can't access second life.

[Fredtech]

When I try to log into SL I get the following messages

1. detecting hardware

2. initializing VFS

3.getting hardware info

4.  App may appear frozen

then everything stops and the messages go away.

If I try again, the same thing happens.

I have unistalled and installed several times including the hidden files (I empied my recycle bin and shut down too).  I was successful at logging into basic once directly after a new installation but only that one time.

I can access from a different computer.

DOes anyone have any ideas?

Thank you

[Luc Starsider]

Perhaps this answer will help you fix the problem? http://community.secondlife.com/t5/Technical/The-new-viewer-won-t-load-it-gets-to-initializing-VFS-and-stops/qaq-p/875697/comment-id/7786

- Luc -

[Storm Clarence]



Enable Hidden Files & Folders:

1) Open Control Panel
2) Open “Folder Options”
3) Open the “View” tab
4) Check “Show hidden files, folders, and drives”

Press OK and close control panel.

Accessing AppData:

Browse to the path below that corresponds to your operating system:

Windows XP - C:\Documents and Settings\<username>\Application Data\

Windows Vista - C:\Users\<username>\AppData\

Windows Vista Home Premium - C:\Users\<username>\AppData\

Windows 7 - C:\Users\<username>\AppData\ 

Inside the AppData folder:

1) Open the Local folder and delete the entire Second Life folder.

2) Go back one level to the AppData folder.

3) Open the Roaming folder and delete the entire Second Life folder.

4) Restart your computer. This is important. Do not try starting Second Life again until you have rebooted.

Once you have rebooted, Second Life should run properly.

 

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[LoveAngeL Lyre]

Hello Fredtech and welcome to SL Forums. Luc's link is right. You will fix your problem if you clear your cache manually:

(XP) - C: \ Documents and Settings \ (USER NAME) - Application Data \ SecondLife and
C: \ Documents and Settings \ (USER NAME)\ Local Settings \ Application Data \ Second Life

(Vista) and (Win 7) - C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife and
C: \ Users \ (USER NAME) \ ApplData \ Local \ Secondlife

Log out and delete everything in those folders and restart first your computer and after the program. Usually the folder Appdata is a hidden folder. (Windows Tools \ Folder Options \ View & enable Show Hidden Files/Folders)

Have in your mind that if you clear your cache manually you will lose all your private conversations which are saved in your computer. To avoid it copy the folder with your username in the folder Secondlife in another position in your hard disk.

If you have more that 1 viewers installed in your computer, you must to do it for all following the same paths in your hard disk.

For example C: \ Users \ (USER NAME) \ ApplData \ Local \ PhoenixViewer

If you need more help let us know. Good luck.