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Marketplace Purchases Not Received---What Should I Do?


Jennifer Boyle
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The original post reads that you looked in your SL Transaction History.  The advice given was to look in your MARKETPLACE ORDER history.  That is where you will see the status.

If the status shows as "delivered" then contact the merchant or file a ticket.

Other status results will tell you what happend, like not charged.  Were you offline, IM capped?

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Now, I have looked at my Marketplace order history.  It says that I bought 42 items yesterday and that all were delivered.

I also looked at Marketplace help, and could see no obvious information about what to do about large numbers of undelivered items.

Is there anything to do except contact each merchant individually?  That's hardly worth the time and trouble.

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