Sims go offline just for me, Can't Cross.

[Alexia Whitefalcon]

So I travel the grid often, and for some reason, sims will... vanish for me. I can see the map image on my minimap and the big map, but if I try to cross from the sim I'm on to the new one, I'll crash. It happens without fail, while others can cross with no problem. Sometimes, logging out and back in will fix it; sometimes, I'll log out and find that I can't log back in, especially if I crash on that crossing. Often it's not just the one sim, it'll be a handful of them, with no warning as to when or why the issue happens. My minimap will not show any parcels I know are there on the "down" sims; it won't even be outlined, and if I tilt my cam across the region border, there is nothing but a black abyss below the water line. I've asked private regions for the sims to be restarted, and when they do, it doesn't fix the issue; I'm seemingly the only one experiencing it, but it happens most on Linden Labs regions (mainland). Help?

 

https://gyazo.com/8c3324bcb54e80f51740d9ba80255ac1

https://gyazo.com/5af9757e71f36c53dff9389965fd1026

https://gyazo.com/0b8ae29641e7ab7ea5a4859963d444d9

https://gyazo.com/37e62c8f4da1a1c9a4956179f4a3b458

[Vicious Hollow]

What type of internet do you have?

As in Hardline (DSL/Broadband/Fiber),  Wi-fi,  Sat-Net?

 

Also how do 'you' connect to your internet - cable directly to the net router, or wireless connect to the router?

[Alexia Whitefalcon]

I'm US-based, so Comcast Xfinity, I've checked with my ISP, and they see no issues from their end, and I don't lose connection to anything other than being logged in. 

 

I have a wired connection to Router, and a wireless connection to a ISP provided hotspot, which is then directly wired into my PC. I've tried both wireless and wired connections. This issue only started for me a few months ago, no changes made to any software(that I know of) or any hardware.

[Vicious Hollow]

12 hours ago, Alexia Whitefalcon said:

I'm US-based, so Comcast Xfinity, I've checked with my ISP, and they see no issues from their end, and I don't lose connection to anything other than being logged in. 

 

I have a wired connection to Router, and a wireless connection to a ISP provided hotspot, which is then directly wired into my PC. I've tried both wireless and wired connections. This issue only started for me a few months ago, no changes made to any software(that I know of) or any hardware.

If you can, restart your wireless router via an app or webpage control panel for the router.  When I was on Sat-net (eck) and on AT@T Wi-Fi (more eck) I saw the same issue a lot (and that was even after the old missing sim bug that was fixed ages ago). When I switched to a stronger Wi-Fi (T-Mobile in the US), I still saw it, but far way less. The only thing that seemed to help nearly eliminate it (beyond eventually switching to fiber) was restarting the wi-fi router from its web/app based CP either every couple of days, or, even every day. That will also help prevent any random odd drops. 

 

I don't know technical reasons of why it happens (perhaps someone with better tech know-how can explain it) but it does seem to happen on wi-fi or any other wireless type set up. Could be a latency thing, net speed, network not connecting fast enough or so on.

 

If the restarting doesn't help, another thing you can try is adjusting your draw distance as well and your bandwidth setting. Draw distances can vary in results, but if your net speed can handle raising your bandwidth setting, might be worth trying.