I have a prob re. billing & the site is not allowing me to create a case! Is there an e-mail addr?

[Lexy Marquis]

Good Evening,

Yesterday whilst I was online I made several attempts to buy L$. The only attempts which where successful where 2.
However, today I have been contacted by my bank and been advised that more money was deducted from my account.
I have checked my transaction history on the secondlife site and the L$ ans USD$ histories to not tally against each other.

Can I send attachments to a specific address for further clarifications?

Awaiting your reply,
Lexy Marquis

P.S. MY COUNTRY DOES NOT FALL UNDER ANY OF THE COUNTRIES LISTED WITH PHONE SUPPORT :womansad:

[Identity Euler]

Hi Lexy,

Welcome to Second Life Answers.

Make a free call to the Billing number:

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only
 

[Lexy Marquis]

Hi thanks for the reply. However my country is under neither of the above! I was hoping if I could send an e-mail

[LoveAngeL Lyre]

Hello Lexy. Of course you can mail LL: support@payments.secondlife.com

Alternatively if you need urgently to buy lindens, you can use one of the acceptable Third-Party Excanges:

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Linden_Dollar_Marketplace

 

[Lexy Marquis]

Thanks a lot LoveAngeL, your help is very much appreciated!!