Secondlife won't start

[piecheese]

So I just updated my viewer to 2.4.0, and I tried to go onto secondlife, but it won't even get me to the start screen, instead giving me a crash report as soon as the loading bar says "Initializing texture cache". I tried filing the reprt, but it says there was a problem sending it. HELP!

[LoveAngeL Lyre]

Hello piecheese. At first Second Life Viewer version 2.4. is still active on the production grid, but it is not formally supported by Linden Lab Customer Support. Why you didin't downloaded a newer version? (2.6.8 or 2.6.9) You can them here if you wish. (it is no necessary)

About your error message now it is a know problem which is usually fixed if you clear your cache manually:

(XP) - C: \ Documents and Settings \ (USER NAME) - Application Data \ SecondLife and
C: \ Documents and Settings \ (USER NAME)\ Local Settings \ Application Data \ Second Life

(Vista) and (Win 7) - C: \ Users \ (USER NAME) \ AppData \ Roaming \ SecondLife and
C: \ Users \ (USER NAME) \ ApplData \ Local \ Secondlife

Log out and delete everything in those folders and restart first your computer and after the program. Usually the folder Appdata is a hidden folder. (Windows Tools \ Folder Options \ View & enable Show Hidden Files/Folders)

Have in your mind that if you clear your cache manually you will lost all your private conversations which are saved in your computer. To avoid it copy the folder with your username in the folder Secondlife in another position in your hard disk.

If you have more that 1 viewers installed in your computer, you must to do it for all following the same paths in your hard disk.

For example C: \ Users \ (USER NAME) \ ApplData \ Local \ PhoenixViewer

Aftet that if viewer loads normally, it is suggested to log in a protected land like Smith, Lime or Pooley. Open your inventory, type something in search there and wait fetching all your items till the last one. It is important to do it, to get back (download again) your inventory. Avoid to do something else like teleporting etc if your inventory isn't fully loaded. If you can't choose to log in a different region, in your log in screen, give the command: Menu Me --> Preferences --> General Tab --> Show on log in --> OK --> where it says "Start at": click the down arrow --> choose <Type region name> --> Smith --> Log in

 

 

[piecheese]

.................Dude. I'm not a tech ed grad! I HAVE NO EFFING CLUE WHAT THE HECK YOU ARE EVEN TALKING ABOUT. Is there a less complicated way to do this?:robotsad:

[LoveAngeL Lyre]

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piecheese wrote:

Is there a less complicated way to do this?

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For me no. The error with "Initilizing textures" get fixed clearing your cache manually. On the other side your thread is open and everyone can post a different solution. It is no so difficult to delete 2 folders in your hard disk if you know to read "paths". Open your computer, open your hard disk ( C:\ ) and open the smaller forders one by one. After each baskslash (...\...), there is a smaller forder into the previous one.

[Luc Starsider]

If you know how to find files in the windows explorer - the file browser in windows - then LoveAngels advice should be easy to follow.

Find the path for the operating system you use in her post, open windows explorer and paste in the path in the address bar and press enter.

Then follow her instructions.

- Luc -

[piecheese]

Still... I've never one this before.... And I dunno how to get the pieces back after I delete them! :robotsad:

[Luc Starsider]

After you deleted the files as described by LoveAngel, they should be recreated when you start the viewer again. If not, reinstall the viewer, but that should not be necessary.

- Luc -

[Provocative30]

OMG thanks you totally fixed my problem and dude I am an at home mom....with no college under my belt and figured out what she was talking about....might be time to change your proffession???

[Provocative30]

OMG thanks you totally fixed my problem and dude I am an at home mom....with no college under my belt and figured out what she was talking about....might be time to change your profession???