Add a New Payment Method Page Currently Not Working

[Toril Ravenhurst]

I have continually gotten an error message when trying to add a new payment method. Example in picture below. I have tried submitting a ticket but... Its Christmas. I've restart my browser, cleared cache/cookies/history/etc multiple times and have tried this on Microsoft Edge, Google Chrome, Firefox and the in world viewer to receive the same message over and over. Tried on a different device as well, as well as another Second Life account. Any solutions? Any Lindens able to provide context?

[Toril Ravenhurst]

Odd thing, I changed my email address and now it works!

[VanityLace]

I've tried the email change and they couldn't change it either.

[Laylah Yaseotoko]

I had the issue but when I logged into the website with a different browser it worked. Usually I use Mozilla but the add payment wasn't working, then I tried it in Microsoft Edge and that worked fine.

[Scar3edtiger]

On 12/25/2021 at 11:24 PM, Toril Ravenhurst said:

Mine is  not working as well

 

I have continually gotten an error message when trying to add a new payment method. Example in picture below. I have tried submitting a ticket but... Its Christmas. I've restart my browser, cleared cache/cookies/history/etc multiple times and have tried this on Microsoft Edge, Google Chrome, Firefox and the in world viewer to receive the same message over and over. Tried on a different device as well, as well as another Second Life account. Any solutions? Any Lindens able to provide context?