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Can't process credits


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22 minutes ago, Elias Gearhead said:

I'm trying to process credit for the first time. I verified my tilia account and went through the whole process. My payment method is set to paypal. I have a Tilia account balance. But the process credit isn't clickable for me. Not sure what's going on here.

 

Never mind my first comments - Something is up with your PayPal account as it is not showing under the "Receiving Account".  Click the "Change" link on the right and see if you can select your PayPal account.

 

image.png.a413dd708320b8d04520d0508b40a1e0.png

 

Even though I haven't done the Tilia stuff needed to actually process credit, my PayPal account shows there by default:

image.png.cc090dc3285c9b0dfafa07736d25c328.png

 

Edited by LittleMe Jewell
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1 hour ago, LittleMe Jewell said:

Never mind my first comments - Something is up with your PayPal account as it is not showing under the "Receiving Account".  Click the "Change" link on the right and see if you can select your PayPal account.

 

image.png.a413dd708320b8d04520d0508b40a1e0.png

 

Even though I haven't done the Tilia stuff needed to actually process credit, my PayPal account shows there by default:

image.png.cc090dc3285c9b0dfafa07736d25c328.png

 

That solved the issue! ty!

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