Jump to content
  • 0

Account suspension


davidroyle
 Share

You are about to reply to a thread that has been inactive for 4143 days.

Please take a moment to consider if this thread is worth bumping.

Question

2 answers to this question

Recommended Posts

  • 0

It depends on exactly what state the account is in. Your wife should have received an email explaining her options.

If the account is suspended or banned, the appeals process is to go to https://support.secondlife.com/create-case/ and without logging in, submit the ticket to reactivate an account.

If the account is on administritive hold, then it means LL is checking something and it is unlikely that you will get any information out of them until they are done checking. The most they usually say is something vague like "its a security issue". If your wife has bought or sold L$ anywhere other than the approved exchanges, then that is a very common way to get an account put on hold, but other than that we wouldn`t have a clue what the reason is. The length of time it takes to sort out varies too, a month is not unusual.

  • Like 2
Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 4143 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...