update on "trouble connecting to voice server"

[Keep Regent]

my connection is hard wired...not a wireless ..the speeds were not good but I contacted verizon and they  optimized the link increasing the speed to 25+ in both directions ...When I log in I still get the same error ..how fast does it need to be to work properly ?

[Storm Clarence]

Thank you for updating - A kudo for you.

[Anarovishka Petrov]

I've had this problem for over a month. I want an answer too! This is very frustrating and I had no luck changing viewers.