disappearance of items

[Cherrysee]

hii there, yesterday when I connected to SL all the flat of the outfits that I had in default had disappeared, today I just connected and almost all the skins, makeup, nails, eyeshadows, shapes, the folders are gone Empty and nobody has entered my account, does anyone know what this problem may be due to?

[AdminGirl]

9 minutes ago, Cherrysee said:

hii there, yesterday when I connected to SL all the flat of the outfits that I had in default had disappeared, today I just connected and almost all the skins, makeup, nails, eyeshadows, shapes, the folders are gone Empty and nobody has entered my account, does anyone know what this problem may be due to?

Try relogging to see if any of the items reappear. If not, then try clearing your cache.

[Cherrysee]

I have rebooted SL, cleaned the cache and everything is still gone

[AdminGirl]

34 minutes ago, Cherrysee said:

I have rebooted SL, cleaned the cache and everything is still gone

There are a whole list of other things to do and check in the links below but assuming you've gone through them, I suggest submitting a support request.

https://lindenlab.freshdesk.com/support/solutions/articles/31000136379-tips-for-recovering-lost-inventory-items

http://wiki.secondlife.com/wiki/Inventory_loss

[Cherrysee]

My problem is that almost all the folders are empty, the items that I had inside have disappeared,+6000 items have disappeared, I just sent a ticket to support, thx for all