Having trouble Logging in.

[VesperBloodwing Parx]

Hey, SOrry if this isn't the proper place to post this. I havent ever really had to use the forums. Let me try to explain my situation in the best and quickest way...

 

So I've been playing Secondlife for a good while. The latest viewer has run fine for me...etc. Friday, I've moved up to my cousin's place because I'm taking a job with him for the summer. His internet source is completely amazing...ten times better than mine at home. I've been trying to log into Secondlife now for about 5 tries, and everytime, it crashed me once the loading screen reaches 'Loading World'. I'm on a MAC so indeed, my stuff's a bit different. But I've never had this problem! And It's surprising I'm having it here with this awesome internet. Please let me know if there's anything I can do. I'm decent with computers I suppose, but not so much the lingo. If you're gonna give advice on what to do try to guide me through it in baby steps please x.x; 

 

Thanks for your help 

~Ves

[Zarinda Doobie]

Hey Ves,

Here is my problem that is much like oyur's. Same newly loaded Second life ciewer, on a mac, can't log in/launch.

Here is the error message description:

"Login Failed. DNS could not resolve the host name. Please verify that you can connect to the www.secondlife.com web site. ( I CAN). If you can but continue to receive this error,

Please go to the support section and report this problem."

 I can log in but cannot launch second life and teleport. That is when the error message appears.

I have not found anywhere to report thhis either.

Maybe we will get some responses.

Good luck, Ves,

Zarinda Doobie



[valerie Inshan]

This a know issue about Macs See this Jira:

There is a JIRA about this problem for Macs https://jira.secondlife.com/browse/VWR-25627

Here is a fix posted by Gio Solo that might help you:

I found a temporary solution for my Mac. Now I can use Second Life Viewer 2.6.3.

I found the solution here: http://neilrobinson.wordpress.com/2008/05/19/a-fix-for-dns-errors/

Basically I had to add the following additional DNS servers to my DNS settings in Network settings under System Preferences:

208.67.222.222
208.67.220.220

If that doesn`t work for  you, you can go back to the previous version of the viewer here http://wiki.secondlife.com/wiki/Supported_Viewers make sure you also switch off automatic updates in your preferences or it will just update you again.



[LoveAngeL Lyre]

Follow Vallerie's great answer. Usually this is the solution for your issue.

I want to say that you posted your queastion in wrong category. Might to be in Q&A.

[valerie Inshan]

Hey Love, hun! What happened to your badge? It is so dark I had to double check my email notification to be sure that was you! :smileysurprised::smileywink:

[LoveAngeL Lyre]

Hello Vallerie. Yes it is me. Changed it yesterday. Unfortunately we can't change the colour of usernames for our badges here so i have often difficulties to understand who posts. Maybe it is time for LL to add this option, although i don't know if it is possible. ...winks back

[gronkeykong]

what about this same problem for windows i havent ever been in the second life yet cant get started wont let me log in

 

[Perrie Juran]

---

VesperBloodwing Parx wrote:

Hey, SOrry if this isn't the proper place to post this. I havent ever really had to use the forums. Let me try to explain my situation in the best and quickest way...

 

Thanks for your help 

~Ves

---

No need to apologize.  We are always glad to help in the GD.

And actually, often times it is a better place to get your answers.  Especially should more information or discussion of a problem be needed.

 

[PeterCanessa Oh]

Perrie!  I didn't know you were a necrophile:-o