Bruce Liebknecht Posted July 9, 2020 Share Posted July 9, 2020 Hi, I'm trying to shop with an alt on the MP and I keep getting "So sorry to keep you waiting. We'll be right back!" for a week or so. What should I do? Thanks! Link to comment Share on other sites More sharing options...
Adamburp Adamczyk Posted July 9, 2020 Share Posted July 9, 2020 are you premium? if so contact LL support via live chat, or a ticket under web login issues. Sorry but I don't know if that ticket option is avaialble to everyone Link to comment Share on other sites More sharing options...
Bruce Liebknecht Posted July 9, 2020 Author Share Posted July 9, 2020 I am premium but the alt I am trying to shop with is not. I wonder if I can ask for premium support for it... Link to comment Share on other sites More sharing options...
Adamburp Adamczyk Posted July 9, 2020 Share Posted July 9, 2020 1 minute ago, Bruce Liebknecht said: I am premium but the alt I am trying to shop with is not. I wonder if I can ask for premium support for it... worth a try as it's still "you". Link to comment Share on other sites More sharing options...
Administrators Kristin Linden Posted July 9, 2020 Administrators Share Posted July 9, 2020 Hey there Bruce Liebknecht, I'm sorry to hear you're having an issue accessing the Marketplace on your alt. If you haven't already, please submit a Support Case under: Type > Marketplace > General Marketplace Issues We'll be able to investigate and assist further there. Thanks! 3 Link to comment Share on other sites More sharing options...
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