Undelivered item. Still pending why?

[Neelah Xue]

• I recently sold a pair of wing in my Marketplace store, though for some reason they have gone undelivered for a while. I have not recieved payment, nor has the customer obtained their purchase. 

• May 18, 2011 Order #13205580
  
• Order Status: Being delivered
  
• Number of items in order: 4
  
• Number of items from your store: 1
  
• Total charged by your store: L$200
  
• Total received by your store before fees: L$0
  
• Customer: Krysti Ravenheart

• There is no way to "redeliver" this item, since the option is unavailable until an actual money transaction takes place and I will not hand out a product without firstly being paied. Please assist.

[Arwen Serpente]

Most likely you need some help from Support, so file a support ticket at:

https://support.secondlife.com/create-case/

 

They've been very good about helping clear out queued items, so maybe they can help with your issue, too.