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ElviraMajica

I can't manage to create a new password

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Hello

I want like to delete my former account, but I can’t get it back. I forgot my password and every time I try to recreate one, the email is never sent. I tried many times without success, and i even checked in my spamsI gave back my email address but there is nothing to do, I still don't receive anything

I do not know if my account was stolen, the last action on my profile are visible on my email and were done by myself.

I think it’s a bug. My current account works well.

Did anyone encountered a similar problem? What should I do in this case?

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You might have used a different email address for that account.

But in any case, you can file a support case with LL.  Use the Help/Support/Create Case link on your Dashboard page.

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I think I know what's happened Wen I created my new account, i used the same mail that my former account. Since I have changed my mail for my actual account I cant use my former account anymore.

It should have created a situation where my former account doesn't have any mail.

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