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King45Gamer

FireStorm Viewer Stuck on Loading World

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Firestorm 6.0.1 (56538) Dec 13 2018 20:35:34 (64bit) (Firestorm-Betax64) with Havok support
Release Notes

CPU: Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz (2711.99 MHz)
Memory: 8055 MB
OS Version: Microsoft Windows 10 64-bit (Build 17134.523)
Graphics Card Vendor: Intel
Graphics Card: Intel(R) HD Graphics 620

Windows Graphics Driver Version: 24.20.100.6223
OpenGL Version: 4.2.0 - Build 24.20.100.6223

RestrainedLove API: (disabled)
libcurl Version: libcurl/7.54.1 OpenSSL/1.0.2l zlib/1.2.8 nghttp2/1.25.0
J2C Decoder Version: KDU v7.10.5
Audio Driver Version: FMOD Studio 1.10.09
Dullahan: 1.1.1080 / CEF: 3.3325.1750.gaabe4c4 / Chromium: 65.0.3325.146
LibVLC Version: 2.2.8
Voice Server Version: Not Connected
Settings mode: Phoenix
Viewer Skin: Vintage (Classic)
Window size: 1366x705 px
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1
Draw distance: 128 m
Bandwidth: 500 kbit/s
LOD factor: 2
Render quality: High (5/7)
Advanced Lighting Model: No
Texture memory: 768 MB (1)
VFS (cache) creation time (UTC): 2019-1-8T16:22:10 
Built with MSVC version 1800
January 14 2019 07:10:48 SLT

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Ok, you are on an earlier graphics driver version now ( 24.20.100.6223 ) but this version still has the bug.
You have to be using 24.20.100.6025 or earlier.
The only option still available directly from Dell is 23.20.16.4973  which can be downloaded here: https://www.dell.com/support/home/uk/en/ukbsdt1/Drivers/DriversDetails?driverId=VVW29&osCode=WT64A&productCode=latitude-14-5480-laptop

Download this & run the installer.

Then launch Firestorm and at the login screen, check under Help -> About Firestorm that the Windows Graphics Driver Version: line shows 23.20.16.4973.
If it does thenyou should be able to login just fine.

If this doesn't work again & you are getting fed up with this then there is another way to work around this until Intel fix the bug...
The bug only affects users on Windows 10 with Intel 5xx & 6xx series cards on recent 64 bit graphics driver versions.  The 32bit graphics driver is not affected by the bug.
So, you will be able to use an 32bit viewer without a problem.
You can download the 32 bit version of Firestorm here:
https://www.firestormviewer.org/windows/

Use the "For SL only, 32bit" link.
 

 

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1 hour ago, Whirly Fizzle said:

So you can't even login on the 32bit version of Firestorm?

Its working fine today and sometimes not I will see and let you know

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