Missing top of LAQ Bento head

[Thjis]

Evening,

 

I hope someone can suggest a fix.  My LAQ Scarlet Bento head has developed a serious bald spot.  To be specific the top and back of her head is missing.   I have notice that if I turn on avatar Kira, her base hair is the exact placement.   I have made her head invisible, turned it off etc.   So that does not seem to affect it,  Seems to have started when i had some issue with a demo hair base that would not remove.   It is now gone and the ugly space is there.    I unfortunately seemed to have lost the box, so I can't just reinstall the entire thing.       Might see if I can get it redelivered since I bought it about a week ago.  

 

[Marianne Little]

Yes, go back and get a redelivery. When I have an issue with a mesh bodypart, I unpack a new part and delete the old. It is the fast and simple way of dealing with mesh. I have saved my favorite appliers in a folder, so I can apply the correct skin and makeup on the new parts.