Thjis

Evening, I hope someone can suggest a fix. My LAQ Scarlet Bento head has developed a serious bald spot. To be specific the top and back of her head is missing. I have notice that if I turn on avatar Kira, her base hair is the exact placement. I have made her head invisible, turned it off etc. So that does not seem to affect it, Seems to have started when i had some issue with a demo hair base that would not remove. It is now gone and the ugly space is there. I unfortunately seemed to have lost the box, so I can't just reinstall the entire thing. Might see if I can get it redelivered since I bought it about a week ago.