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ChicBomb
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Yes, it is.  Read these instructions >>> https://community.secondlife.com/knowledgebase/english/accounts-overview-r3/Section_.5.2

The $9.95 reinstatement fee is sometimes waived, but don;t count on it.  Also, note that there's no guarantee that your inventory or account balance will still be intact, especially if it has been a while since you closed the account.

Your family member who can;t remember his password should read

Linden Lab will almost certainly ask to see a copy of some document that verifies his identity, but let them tell you what to provide.

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