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Why can't I change my content rating?


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Hello,

I can't change my content rating. Basically it can be summed up in one pic

Click here

 

I ran two accounts side by side. Both accounts were created on the same day. I am 18+. 

Left side (my alt):

- No payment info on file

- Can select different access to content rating

 

Right side (my main): 

- Has payment info on file, even owns a store on Marketplace.

- Unable to select content rating (can't click on the tab and there's no dropdown box)

 

So my question is how can I change it so my main account can access M and A sims?

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