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It sounds as if you are trying to log in to SL from a web site instead of downloading and installing a viewer.  It is possible to log in from a web site, but not until you have a viewer and then gone to some trouble to install a plugin to tell your browser how to route web site clicks to it.  Most people never do that.

So. ....... do it the right way.  Read https://community.secondlife.com/t5/English-Knowledge-Base/Second-Life-Quickstart/ta-p/1087919

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It sounds as if you are trying to log in to SL from a web site instead of downloading and installing a viewer.  It is possible to log in from a web site, but not until you have a viewer and then gone to some trouble to install a plugin to tell your browser how to route web site clicks to it.  Most people never do that.

So. ....... do it the right way.  Read https://community.secondlife.com/t5/English-Knowledge-Base/Second-Life-Quickstart/ta-p/1087919

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