Why did LL take out fees?

[Blaze Waves]

I sold my land and downgraded my account. LL still took out the tier fees after I was already down to basic. Why did they do that?

[Griffin Ceawlin]

How we bill mainland holdings

On the Mainland, we bill based on peak usage for the prior 30 days; your land's billing is based on the date the land was acquired, and the amount of land held in the prior 30 day period.

Our Land Pricing page states this as:

The Land Use Fee is a monthly charge for the peak amount of land held during the previous 30 days, including actual parcels held and land tier donated to groups.

Once the peak usage has been billed, your peak usage is reset to the current amount of land you own or have donated to a group. All land owned or donated during the prior 30 days is counted, no matter the amount of time it was held.

Account fees, which are separate from mainland billing, are based on the user's sign up date and are paid in advance.

 

http://community.secondlife.com/t5/English-Knowledge-Base/Billing/ta-p/700037

[Venus Petrov]

Go to your Dashboard and click Account Summary under Account. The last block on that page under Land Holdings will tell you the bill date for tier.  You will not be billed tier after the bill date if you have sold your land.  Make sure that the information in Land Manager on your Dashboard is also correct.  You need to manually change the information in Land Use Fees.

[Peewee Musytari]

If you sold you land 1 day or more after your tier date (even a few hours) you will be charged for the next month because it will count as the peak usage for that month.

Check at the bottom of your account summary where it says the predicated charge for your next tier date that it now says $0.