Jump to content
  • 0

why am I charged in Euros when buying Linden dollars ?


michel44
 Share

You are about to reply to a thread that has been inactive for 2217 days.

Please take a moment to consider if this thread is worth bumping.

Question

  • 0

If you have indicated when you registered for an account that your address is in Europe, Linden Lab is required to charge VAT on transactions. If you've moved since then, you should update your account information with Linden Lab. The same applies to your credit card.  Your credit card company determines what currency you should be paying with (or converting income in), again depending on what you have told them about your legal address.  I'd suggest talking with the credit card company about that. If you have a non-technical issue related to billing concernsin Second Life itself, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

Local Toll-Free numbers

US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

 

  • Like 4
Link to comment
Share on other sites

3 answers to this question

Recommended Posts

  • 0

If you have indicated when you registered for an account that your address is in Europe, Linden Lab is required to charge VAT on transactions. If you've moved since then, you should update your account information with Linden Lab. The same applies to your credit card.  Your credit card company determines what currency you should be paying with (or converting income in), again depending on what you have told them about your legal address.  I'd suggest talking with the credit card company about that. If you have a non-technical issue related to billing concernsin Second Life itself, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

Local Toll-Free numbers

US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

 

  • Like 4
Link to comment
Share on other sites

  • 0

The answer remains the same. My point is that Linden Lab determines where you live because they are required to follow local laws concerning money/banking/taxes. Your credit card company does the same thing. If you move without telling Linden Lab or your credit card company, they will continue to use the old information to figure out which currency you should be using in RL. That's why I said that you have to talk with both Linden Lab and your credit card company to straighten things out if they are using the wrong information.

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 2217 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...