Transaction failed...

[Number5]

Hello...

Yesterday I bought some L$ in the game and it said ''it might takes up to 20 mins to transfer'' then nothing happened so that means I didn't receive my money... So does anyone have a solution?

[Irene Muni]

You can make a free call to the Billling Team. See http://community.secondlife.com/t5/English-Knowledge-Base/Billing/ta-p/700037#Contacting_Linden_Lab_Billing

[Peewee Musytari]

Check you account on the website, Account History should show any money you have been charged and your Transaction History will show any Lindens you have been paid.

If you have not been charged, just try buying again, if you have been charged but not paid your Lindens, make a free call the billing number:

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

[Pauline Darkfury]

Assuming that you bought the L$ on LL's LindeX (that's what's used if you use the in-viewer buy L$ button/feature), you should put a billing support ticket in or use Live Chat if you're a Premium account.

https://support.secondlife.com/start-chat/

https://support.secondlife.com/create-case/

[Number5]

thx

[Number5]

thanks

[Irene Muni]

YW

[Peewee Musytari]

You`re welcome & don`t worry, your money won`t get lost, things just take the long way round in SL sometimes.

[Number5]

okey cool