VinnyForgotten Posted March 30, 2011 Share Posted March 30, 2011 We are unable to complete your request.You can't exchange currency.The system encountered an error while processing your order, please try again. It gives me this warning every time I try to buy Lindens, and I have my approved Vise Debit Card and everything. Will someone tell me how to fix this? Link to comment Share on other sites More sharing options...
0 Griffin Ceawlin Posted March 30, 2011 Share Posted March 30, 2011 You could try calling Billing.. Billing support phone numbers Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Our Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbersFrance: 0805.101.490 Germany: 0800.664.5510 Japan: 0066.33.132.830 Portugal: 800.814.450 Spain: 800.300.560 UK: 0800.048.4646 Support is in English Only 1 Link to comment Share on other sites More sharing options...
0 Ole Etzel Posted March 30, 2011 Share Posted March 30, 2011 same same for me, seems to be a problem with LL not with us. would be sad to loose my land because of this. i had problems with getting lindens twice before. both times it helped to re-enter the credit card data new. i will try, but tho there is a new screen comin up with a loading-animation i believe there is anythign going wrong at the lab. Link to comment Share on other sites More sharing options...
0 Kate Miranda Posted March 31, 2011 Share Posted March 31, 2011 I am getting the same error in Phoenix, Imprudence and online. The message in the viewers is "Cannot purchase in this viewer version". Online it is simply "cannot complete transaction at this time. Very bad timing as we all have monthly payments to make of one kind or the other. Link to comment Share on other sites More sharing options...
0 Vania Chaplin Posted March 31, 2011 Share Posted March 31, 2011 This week I was helping a friend on this issue. The way we fix it, but I am not sure it will work to anyone. She went to Account >> Account summary >> Billing information >> Payment method, and deleted all info there (button Delete) Than, she put an order to buy L$. As she didn't have any payment info any more, was redirected to a form to enter it. Filled the form with the requested info and the transaction was completed. (it was last sunday) Another way that can work, and we didn't try, is to send money - Linden Exchange >> Manage >> Increase credit - and use this money to buy L$ (minimum US$ 25) ____ [Edit to add] - please, be carefull when trying any of my suggestions. I haven't test any for myself. Link to comment Share on other sites More sharing options...
0 Mildred Corkscrew Posted May 10, 2011 Share Posted May 10, 2011 The Linden Blog says this Lindex problem was fixed. It is not. Don't call support they won't help you. This is a terrible way to ruin a business. Link to comment Share on other sites More sharing options...
0 bendo66671488303861 Posted May 24, 2011 Share Posted May 24, 2011 hi im user bendo6667 and im having trouble buying linden dollars,ive use my paypal account several time's for this with no hassel, now its not letting me and my funding sourses are up to date and varified, please help as i want to buy lindens, or give me a way i can just go through mastercard? Link to comment Share on other sites More sharing options...
0 Madeleine Visconti Posted June 21, 2011 Share Posted June 21, 2011 hello , it is not possible for me to buy lindendollars how usually i did .since 4 days i try it and doesnt work for me - i am from austria and maybe thats the problem . can anyone help me please? ty Maddy Link to comment Share on other sites More sharing options...
0 Toonny696 Posted July 21, 2011 Share Posted July 21, 2011 i cant buy linden dollars ,and i cant enter adult places how do you change that ? can somebody help pleace Link to comment Share on other sites More sharing options...
0 Toonny696 Posted July 29, 2011 Share Posted July 29, 2011 i have the same problem , imm onable to buy linden dollars ... i can buy stuff in the stores , but i cant buy lindens can sombody tell me how to fix it , pleace Link to comment Share on other sites More sharing options...
0 Toonny696 Posted October 23, 2011 Share Posted October 23, 2011 cant anny body help me fix the problem i have , to buy linden , i dont play the game no more becouse i cant buy lindens , my crediet is good , but dosent seem to work on sec life 1 Link to comment Share on other sites More sharing options...
0 ClairLune Magic Posted August 7, 2015 Share Posted August 7, 2015 I'm having the same problem, and I agree that SL billing customer service is USELESS. I called twice and I followed all of their suggestions with no resolution. They should have offered to research the issue, replicate the problem, but they did not. On Sunday when trying to buy L$, both inworld and at secondlife.com my payment was declined. I tried a second card on file and it also declined payment. Deleted the cards and have been unable to add any others, and I get the errors listed below. My credit card company is NOT declining them on their end. In fact, a $1 pending payment is visible. This disappers after a couple of days. I had tier due and was unable to purchase L$ to pay it. But I'm lucky because I can pay the landowner directly with PayPal. I've kind of had it with SL. Link to comment Share on other sites More sharing options...
0 AyitaWild Posted November 3, 2016 Share Posted November 3, 2016 i can not buy lindens second life why not Link to comment Share on other sites More sharing options...
0 AyitaWild Posted November 3, 2016 Share Posted November 3, 2016 gave second my card number why don't not work Link to comment Share on other sites More sharing options...
0 AlexandraSophia Umarov Posted February 3, 2017 Share Posted February 3, 2017 Ok folks, after reading through many of the notices and having this same experience I tried out something and it worked. I deleted all my payment info, though I honestly do not think that was the problem. What I am thinking was the issue is that there is a new setting on the Account page that has you select what things you will use the card payments for. My guess is that all you have to do is make a selection and you should be good to go. I did redo my card info and make my selection of types of purchases to be allowed.(purchases through viewer) I just logged in and buying $Lindens went right through!!! Link to comment Share on other sites More sharing options...
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VinnyForgotten
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It gives me this warning every time I try to buy Lindens, and I have my approved Vise Debit Card and everything. Will someone tell me how to fix this?
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