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Posted
I've tried to buy Lindens, probably 1000L$ combined, but every time I press "Purchase", I receive a message saying "There was a problem with the purchase" and I receive no Lindens at all, but money gets taken out of my account (Yes, the same amount I wanted to pay for the L$). I've tried removing my card and adding it again but still, nothing... please, I need some help.

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Posted

You're not trying to use a debit card or a prepaid credit card, right?  Those will not be accepted.

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

Local Toll-Free numbers

US/Canada: 800-294-1067 FREE
France: 0805-101-490
Germany: 800-724-4552 FREE
Japan: 800-100-3060 FREE
Brazil: 800-878-3076 FREE
Spain: 90-083-9074
UK: 800-086-9081 FREE

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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