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Jacasta Snowpaw

reactivating a deleted account.


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When he deactivated the account, he should have received an email telling him how to reactivate. Have him check the email address he used when he registered his account (or the one he set up as his official email address later).


It is my understanding that :

  • Reactivation may be done, but is not guaranteed.
  • There may be a USD charge to reactivate. 
  • Reactivation is available for 1 month after your account was deactivated.


So, he may very well be out of luck.  I suggest he try telephoning the account services number, 877-236-0711 (US & Canada),  other numbers at:  https://support.secondlife.com/contact-support/


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