reactivating a deleted account.

[Jacasta Snowpaw 1]

A friend of mine deleted his account a couple of months ago, and now regrets it. Can it be reactivated? and if so, what would he have to do?

Thanks

[bee Baroque 160]

http://community.secondlife.com/t5/Avatar/my-avatar-was-canceled-by-mistake-I-would-ask-that-reactivate-my/qaq-p/760641/comment-id/1216#M1216

[Lisa Fossett 0]

When he deactivated the account, he should have received an email telling him how to reactivate. Have him check the email address he used when he registered his account (or the one he set up as his official email address later).

 

It is my understanding that :

• Reactivation may be done, but is not guaranteed.
• There may be a USD charge to reactivate. 
• Reactivation is available for 1 month after your account was deactivated.

 

So, he may very well be out of luck.  I suggest he try telephoning the account services number, 877-236-0711 (US & Canada),  other numbers at:  https://support.secondlife.com/contact-support/

 

[Peewee Musytari 728]

Go to https://support.secondlife.com/create-case/

Make sure you are NOT logged in to any account.

Submit the ticket called "Reactivate old account".

There used to eb a charge of $10, I don`t know what it is now.