haven't been abled to log in to my viewer

[Madelaine McMasters]

Hi Mandana,

Okay, I've read your other posts and all I can think of is perhaps a firewall/viewer/connection issue. I've never heard of anyone having a firewall issue on a Mac, so I think it's more likely a viewer or connection issue. Did you try another viewer?

If you'd been blocked, you'd have seen a message saying that your computer cannot connect to SL, not that something has gone wrong. So, it seems unlikely that's an issue, and I've no idea how anyone could get you blocked from SL, that's something the Linden's do. And blocking you from viewing web pages is the sort of thing that I think only malware could do.

If your partner ever had access to your computer, there's no end to the weirdness you might experience now.

 

[Madelaine McMasters]

Hi Mandana,

Okay, I've read your other posts and all I can think of is perhaps a firewall/viewer/connection issue. I've never heard of anyone having a firewall issue on a Mac, so I think it's more likely a viewer or connection issue. Did you try another viewer?

If you'd been blocked, you'd have seen a message saying that your computer cannot connect to SL, not that something has gone wrong. So, it seems unlikely that's an issue, and I've no idea how anyone could get you blocked from SL, that's something the Linden's do. And blocking you from viewing web pages is the sort of thing that I think only malware could do.

If your partner ever had access to your computer, there's no end to the weirdness you might experience now.

 

[SweetMandana]

Thank you so much for your kind answer yes I have been trying to use other viewer ...turned off the fire wall...nothing works but at least now I know I can not be blocked by him TY

 

 

 

[Madelaine McMasters]

In earlier posts, you said you were unable to log-in, but the error message you quoted said...

"We're having trouble connecting. There may be problems with your internet connection, or the second Life Servers.You can either check your internet connection, and try again in a few minutes, click help to connect to our support site, or click teleport to attempt to teleport home"

That message confuses me. It mentions having problems connecting, which suggests you are not logged-in. It also mentions teleporting home, which can only happen if you are already logged-in. So, are you having problem getting in-world at all, or having problems getting to some certain destination when you are already in-world?